anewman:
I guess the cause of the problem was Royal Mail - and they weren't too good at sorting things out when you reported it as not delivered?!
No that was in October last year, maybe they improved now basically i made a mistake when i ordered from Addonsworld off the amazon marketplace as i did not realsie they charge delivery per item as I ordered a qauntity of 2, 1 GB RAM sticks I phoned them up to cancel my order they said they havent received my order yet and they put a notice to cancel my order when they get it. Few days later i get emails saying item despatched, bank account charged etc i Rang again and they assured me the order was cancelled. Couple of days later got the package and had to return the item. So the process took like two weeks to sort out.
Maybe im just an unhappy customer out of their thousands who did have a good experience they do seem to have a hi positive feedback score on Amazon.