Bought a Dell laptop from Carphone Warehouse last week that offered a
free upgrade to Win 7 - now I see it's £15 not free!
I have already lodged a complaint with CPW.
If they do not provide me with a free upgrade or agree to reimburse me the £15, then it will be a simple matter of misleading advertising to be dealt with by my Local Trading Standards Office.
At the point of sale, their web site indicated NO cost! I have the screenshots. Indeed they still claim it's free ...
http://www.carphonewarehouse.com/news/latest-news
Only if you bothered to click on the Microsoft "How to Upgrade" link and traversed several FAQ links is there any indication of
possible cost.
You are asked to click through to your specific PC Vendor site..
When you finally land on the DELL page it also repeats the coy mantra of only
possible cost - it's only when you register with DELL and bother to proactively log on your account that you find out the truth - that it's going to cost you £15!
Unfortunately for CPW - they did not indicate this cost or any possibility of cost at the point of sale.