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Anyone used Fancy Dress Outfitters?

POSTED BY: blackbox2342 3 weeks, 6 days ago

I'm getting worried they're not legit, supposed to have free next day delivery so should have arrived yesterday and to add to my worry I can't get through on their phone lines, they just keep ringing!

The website is http://fancydressoutfitters.co.uk/ I'm worried now and disgurntled that my halloween costume looks like it won't be complete : (

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#2

30-10-2009, 10:22
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WHOIS info

Whois Record
Dedicated Hosting:fancydressoutfitters.co.uk is hosted on a dedicated server. Free Tool: Download DomainTools for Windows
Domain name:
fancydressoutfitters.co.uk

Registrant:
Simon Jones

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Registrar:
Gradwell dot com Limited [Tag = GRADWELL]
URL: http://www.gradwell.com

Relevant dates:
Registered on: 20-Apr-2009
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#3

30-10-2009, 10:24
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It is there busiest time of the year so might just need patience... (if there is no post tomorrow i'm afraid you will be short of parts of your costume!)
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#4

30-10-2009, 10:26
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Babbabooey, so it looks fake : (

Better go check my balance quick.
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#5

30-10-2009, 10:26
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At least the phones ARE ringing
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#6

30-10-2009, 10:27
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blackbox2342:
Babbabooey, so it looks fake : (

Better go check my balance quick.
Not necessarily.
It might just mean that they are a new company. I wouldn't panic yet.
Just keep ringing them.
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#7

30-10-2009, 10:30
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Not much good that the phones are ringing when there's no one to answer though : (

I've sent them an email as well, so will see how it goes.
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#8

30-10-2009, 10:43
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just rings and rings and rings : /

got through : )
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#9

30-10-2009, 11:41
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blackbox2342:
just rings and rings and rings : /

got through : )
Good luck
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#10

30-10-2009, 12:19
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Turns out it was the fault of the delivery company, they'd forgotten to leave a card to say they'd called, luckily their depot was only down the road, so got my costume in time for tonight : )

And thanks for the quick responses/well wishes (Y)
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#11

02-11-2009, 12:07
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Hi blackbox2342

Just a quick note to thank you for your patience, and to apologise for the delays in getting through to us while waiting for your order to be delivered. Our phones were ringing off the hook last week, and our email inbox is overflowing; a lesson to be learned re: resource planning next Halloween!

Hope you had a fantastic Halloween, and enjoyed wearing your fancy dress outfit!

Brian
Head of eCommerce
fancydressoutfitters.co.uk
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