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starsparkle2311 Avatar
8y, 1w agoPosted 8 years, 1 week ago
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starsparkle2311 Avatar
8y, 1w agoPosted 8 years, 1 week ago
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banned#1
is this about looking for work or a medical?
I only know about medical.
#2
I used to do the very same job at Scunthorpe jobcentre. I was just asked the standard admin interview questions such as strengths weeknesses and all that. I heard they were rolling out jobs across the UK at jobcentres. When did your position get advertised?
#3
starsparkle2311;4607063
Last week, I have to do the numeracy/literacy test (which I already have) this weekend, followed by interview, with 2 maybe 3 people!

Will they ask me the same questions that were on the application form? i.e. different scenarios - how would I react etc?


Each place is different so I cant say. Just be calm and confident and be natural. The interviewers are people too. You would more than likely get 2 interviewers not 3 though.
#4
If you get the job i give it 3 days till you get fired for browsing hukd all the time lol :p


I cant help you out but, good luck.
1 Like #5
My contacts tell me there are loads of jobs available anyway from the front line to working on the phones in the back rooms. Its a cool place to work anyway and can be quite fun winding up the "jobseekers" who quite obviously arent looking for work
1 Like #6
I had mine on Friday just gone mate.

The questions they will ask are competancy based they ask you 4 of these. I had 2 people a bloke and a lady and they ask 2 questions each.

they are straight forward and just aking you to show a time when you have done that. It can be in work, or social.

I used my football team to show when I developed someone
I used a time when I went beyond the custoerm expectation for the dealing with customers
I used a time when I didnt know a job and learnt it for the self development and the

I cant remember the other one.

Just be cheerful, motivated and sell yourself pal.

GOOD LUCK
1 Like #7
Just be careful when you're asking for what specific questions you might be asked as you don't want to fall into the trap of preparing for certain questions or scenarios which trip you up when the don't come up.

Having said that as mentioned above they'll probably ask you to talk about relevent experience in relation to a certain aspect of the job such as a time when you dealt with a difficult customer or similar, a scenario where you had to think of a creative solution etc. It's definitely worth thinking through your experience beforehand and picking out what you think are relevent experiences so you've got something to go with if asked. For any positive attributes you are selling yourself on it's worth having something to back it up with to demonstrate how these attributes are valuable in the job.

The question I dislike that always seems to come up is 'Where do you expect to be in five years time?' It's clearly going to be different for everyone but I never feel my answer is particularly convincing.

Obviously know your weaknesses - personally I know in interviews I have a bad tendency to let nerves overtake me which means I talk far too fast and I tend to fidget. As I know I do both of these when I'm in an interview I always think consiciously to take a breath before replying and just think about pacing ensuring I keep it 'slow' (in reality a normal pace). I also try to minimise any fidgetting by clasping my hands or placing them on armrests.

Most people are going to be nervous and therefore the interviewers are going to expect it just don't let your nerves get in your way and try to keep a clear head. We've all been there and for most it's not much fun but hopefully you can let your strengths shine through - good luck.

John
1 Like #8
starsparkle2311
Hahahaha, I know, it's sad, but considering the big "credit crunch" at the mo', I may be in with a chance!

I live in a small town so it worries me I will have to be interviewing the long-term dole-dodgers, a few whom I know from my wild days, years back, but at the same time I think it will be quite a laugh!!!


You probably won't have too much contact with the public it's is the advisers that do the interviewing.
Good luck just be your self and honest in the interview you will do fine, great place to work was the best job i ever had until i was medically retired
banned#9
no advice but good luck xx
#10
Let us know how you get on
#11
starsparkle2311;4609442
Thanks for the advice everyone, I am a little nervous, but I can only be "me" I guess.
I've just had another exam today, which went quite well, funnily enough one of the women on my course just so happens to be up for the same job too (I imagine half the town is gonna be there,lol), she reckons her friend who has previously worked for them didn't even make it through the application form.

Anyway, I'm feeling pretty confident and in a funny way actually looking forward to it.

I'll have to have a good think about my strengths and weaknesses:thinking:



For Gods sake whatever you do don't be yourself! You'll never get the job!
JK
#12
The main thing I would say is to be confident, but not too cocky.

I never knew there was a job going there either mind! I'm always looking to see if there is anything around here. What's the wage like?

And good luck :)
#13
Wages are from £14k - £16k dependant on experience.

Well it is in my area anyway (from what they told me at interview)
#14
starsparkle2311
Thanks, it was advertised for a couple of weeks, there's a few in for it mind, which is to be expected, it's not often you see these sort of jobs come up around here, especially full-time.


Well good luck anyways. I'll come in and pester you sometime if you get it :p
#15
Come to this a bit late so hope you haven't already gone for the interview?! I have recently done the interview and have been offered a post so hopefully can give you some good advice.....

Take notes in with you - this is encouraged and not a weakness - you will be asked about 4 scenario's, so have some ideas prepared. These can be personal or professional experiences, if you have some 'stories' prepared about teamwork, deadlines, communicating, customer service. You can use these as the relevant questions are asked and having them written will prompt you along the way.
They want to know what you did, why you did it and what it achieved. Always remember not to generalise with 'we' and always state 'I' no matter how big headed it sounds!

Good luck!
#16
Don't call them by a wrong name

(it'll do their box in)
#17
Have you had the interview yet spark? I've got an interview next Thursday for the assessment officer position
#18
Cheers you're a star sparkle. I got the letter today with the competency details in and it says that I can take notes into the interview as well so I'm going to get proper prepared. Strangely enough, I have to travel to Sheffield Unite football stadium for the interview!

Thanks for the tips and I'm sure something will turn up for you soon.
#19
TBH i wouldnt recommen doing the job, itd reall really hard work. It may not seem it nut as you have to deal with the sum of the earth it really does get you down and makes you cynical. I have been doing the job for 10 years now so i have lots of experince, before you applt make sure you know what you are getting yourself in for! On a daily bais i have to deal with drunks, druggies and generlly unpleasent people. It is a job whihc i wouldnt recommened, u may think tht it is all fun and games but trust me its not, work becomes hard when you have to deal with people who are sum of the earth.
#20
Please, please please, Can someone help me out and give me an idea of what questions they ask for the AO post?? I have my interview on friday and am absolutely bricking it! Thanks guys x
#21
good luck hun
#22
Nally
Please, please please, Can someone help me out and give me an idea of what questions they ask for the AO post?? I have my interview on friday and am absolutely bricking it! Thanks guys x


They're likely to ask you standard interview questions...

Talk them through your CV - highlight any relevant experience.

How would cope with angry/upset people - Listen, don't interupt, be sympathetic, try to find a workable solution, escalate if necessary.

Can you give examples that show you can work independently or as part of a shared ethic, that you've stretched yourself, etc... Every example should have a beginning, a middle and most importantly a resoloution.

Have some strengths and weakness ready, a couple of each at the least.

Have some questions for your potential employer (not 'how much do i get paid?' and what holiday do I get?') around your scope for personal development for example.

Look smart, get there in plenty of time, keep eye contact, be interested and enthusiastic.
#23
Good Luck SS* xx You will WoW them!
Don't forget to match the interviewers body language and tone so that you appear as confident and comfortable as they are. But if they have a nervous tick or start twitching don't copy that because they will think you are taking the pish.:thumbsup:
#24
I can guarantee that they will ask you about 2 of the competencies (the ones indicated when you applied). They wont ask you anything other than those really but will go into great detail regarding them. So my advice is make sure you know all about the examples you are using for your competencies down to the very last bit.

Have you done your numeracy and literacy tests yet?

Which area are you applying for?
#25
duh @me i just noticed the thread date being a month old lol xx
#26
starsparkle2311;5058521
loooooooool, you're like me then:p

How are you today? Good I hope:thumbsup:

aww yeah I am good thanks SS xx. I am having a nice day so far!
How about you ?
#27
starsparkle2311;5058627
Not bad, thanx, getting a few things sorted out, might get more done if I shift my butt off this computer chair,looooooool

The powers of HUKD eh? xx


Just press ...ESC ESC :w00t:
haha have a great day SS xx
#28
Have you done your numeracy and literacy tests yet?

Which area are you applying for?


Yeah, I have done, did them last week. If anyone has them comming up make sure you know your percentages and ratios!! Especially percentages! :)

Its for an AO position at the Jobcentre :)

The interview is a competency based one, i just wondered if anyone had previously been and could give me and idea of what type of questions theyll ask, I mean one about team work is practically a given! lol .. Just wondered if anyone knew what context they would use it in? Like would it be a straight forward 'When was the last time you worked in a team?' or would they probe much deeper..
#29
starsparkle2311
I've already had mine, I didn't WOW them,loooooooool. I did pass the tests though, so not all bad:thumbsup:



How did yours go DD? Did you get the job or not?


I passed my numeracy and literacy in the morning and was in that much shock about passing I ended up talking absolute nonsense in the interview later. (After waiting an hour after my tests). It was shocking! I was in awe of actually being in Sheffield Uniteds stadium!

Nally
Yeah, I have done, did them last week. If anyone has them comming up make sure you know your percentages and ratios!! Especially percentages! :)

Its for an AO position at the Jobcentre :)

The interview is a competency based one, i just wondered if anyone had previously been and could give me and idea of what type of questions theyll ask, I mean one about team work is practically a given! lol .. Just wondered if anyone knew what context they would use it in? Like would it be a straight forward 'When was the last time you worked in a team?' or would they probe much deeper..


They will ask you to explain a situation where you exampled one of the competencies and then ask you more about it such as did you encounter any problems, how did you overcome any boundaries, etc. They do probe quite deeply into them. They will ask you multiple questions about 2 (or sometimes 3) of your competencies. So best to get your story straight in your head regarding your situations. If you can picture your scenarios clearly then your answers should fly out.

I meant which area of the country have you applied?

Good luck and keep us informed.
#30
Oh, sorry lol .. Derbyshire.
#31
Been browsing the forums- seems this is exactly the right thread for me.

I had my literacy/numeracy test for an AO post last Sunday (on a bank holiday weekend!). I was absolutely blown away to find out I had passed it- I felt certain I had failed. :oops:

However, now I am facing my interview coming up this Sunday. I'm doing my best to prepare for it but i'm SO nervous! :?

Other than what has already been posted on the thread, is there any advice from anyone who has already had the interview? All your words of wisdom are appreciated. :thumbsup:

Also, many have been saying that even after being accepted at interview level there was a long wait for the job to start. Would this be the case even if I know that there are vacancies at the job centre i'm applying to?

Thanks
#32
sidneykidney;5151011
Been browsing the forums- seems this is exactly the right thread for me.

I had my literacy/numeracy test for an AO post last Sunday (on a bank holiday weekend!). I was absolutely blown away to find out I had passed it- I felt certain I had failed. :oops:

However, now I am facing my interview coming up this Sunday. I'm doing my best to prepare for it but i'm SO nervous! :?

Other than what has already been posted on the thread, is there any advice from anyone who has already had the interview? All your words of wisdom are appreciated. :thumbsup:

Also, many have been saying that even after being accepted at interview level there was a long wait for the job to start. Would this be the case even if I know that there are vacancies at the job centre i'm applying to?


My interview was for an AO position as well. As above, just look at your required competencies and make a clear picture of your examples in your head. The 2 interviewers will take it in turns to ask you questions about how you dealt with your scenario.

I went to the south yorkshire interviews and was told that if I was successful I still wouldnt be guaranteed a position at my closest jobcentre (doncaster) but could quite possibly be based 20 or 30 miles away. With regards to the starting date, thats something that you can enquire about in the interview. Have a google for good questions to ask at interviews as well. It can be quite uncomfortable if they ask you if you have any questions and you say......... no.

Good luck anyway.
#33
I figure i'll ask what opportunities they have for further training. And then I think i'll ask about the likelihood of the local job given the fact that it is being advertised. Do those questions seem reasonable? Not too pushy or out of order?
#34
Pluun
is this about looking for work or a medical?
I only know about medical.


What kind of questions do they ask you? I recently filled in my questionnaire and I'm sure its only a matter of time before they call me in......
#35
I had the interview last Sunday for AO position
Before you go into the interview you fill in quite a bit of paperwork with an assistant ie your criminal check...medical form and they wanted 3 forms of ID they also give you a form with the job centres within a certain radius all you do is tick which ones you are willing to travel too.
I asked about hours ect and they couldnt tell me, all the info gets sent down south along with your replies at the interview think she said its like a point system which all gets collated.
As for the interview its a bit of a blank this was my first interview in 20 odd years as i had worked for the same comp since leaving school before being made redundant last year , its four competency questions
Customer based ie how you deal with them
How you deal with change
Working with others
How you improve your own performance
I rabbited my way through it but if i didnt give enough detail im my answer they would ask for other bits of info,it was 2 women from the Job centre that did my interview one asked the questions and the other wrote my replies. I was in for 25mins .Said i wont hear for 6/8 weeks so not a speedy process !!
Good luck !!

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