1 - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

1

raptorcigs Avatar
8y, 1m agoPosted 8 years, 1 month ago
2
raptorcigs Avatar
8y, 1m agoPosted 8 years, 1 month ago
Options

All Comments

(8) Jump to unreadPost a comment
Comments/page:
#1
Hmmmm gone ashtray eh?! Give City link a bell.
#2
Raptor people are raising concerns about City Link and Boffer on the Boffer forum if you want to have a look.
Lots of problems alledgedly..........
#3
ebuyer also use citylink and by god they are useless

i never got my monitor till 2 days later than promised cos they couldnt find my house ............ you can't miss me house lol

i don't know why anyone uses citylink, they are so bad its stupid .........i always use dhl and never had a problem
#4
raptorcigs
cannot find have you a link per chance


http://www.boffer.co.uk/forum/post.php?post_id=3&page=25&staff=

page 25 and backwards Raptor :)
#5
Since City Link merged with Target Express, it has been a shambles. I know as i worked for them. Warehouses were not equipped to deal with the increase in business from shutting one depot down and merging them. Drivers are paid very badly and have unrealistic time schedules. No accounting for traffic and they just about take on anyone, even if they can't write! lol

The computer systems kept crashing so tracking was all to pot. Parcels were left lying anywhere in the warehouse at my depot and hadn't been tracked in at all. I had to leave. What I couldn't bear was seeing the warehouse operatives throwing parcels into the cages...not caring what was inside the parcel. i literally winced every time they threw one but they just laughed at me and told me to get used to it as all courier companies do it.

It very much depends on the driver you get. Some do care. But most have been beaten down by the working conditions and just come in, get it done with and get home asap.
#6
raptorcigs
JUST BEEN TOLD BY CITYLINK THAT THE PARCEL IS MISSING AND TO CHASE IT UP WITH BOFFER:x:x:x:x


That sounds about right. Easier for them to get you to chase it up with Boffer and get a refund or replacement sent out than it is to get someone to look for it in the warehouse. No time for that kinda thing!
#7
raptorcigs
JUST BEEN TOLD BY CITYLINK THAT THE PARCEL IS MISSING AND TO CHASE IT UP WITH BOFFER:x:x:x:x
DONT THINK ILL "BOFFER" BUYING OFF THEM AGAIN IVE HAD NOTHING BUT "BOFFER" WITH THEM


leave a message on boffer forums, the more complaints the better

boffer will refund you............


$hittylink are taking the pee now ........ they can't be trusted with any parcel

work stopped using them cos they so unreliable

dhl, dpd, dpt, home network, tnt etc are all 100 x better

i havent used ebuyer since $hitty link delivered my parcel late

i know its a tough stand but i can't be arsed trying to get ebuyer to send another item out when $hittylink lose it
#8
Boffer customer service is pretty good if but a little slow. I have had a couple of problems, one my doing and one theirs and they have sorted it efficiently.
They just need to employ more staff when they have these sell off days !!

I'd put it on the forum as well and raise a ticket with Boffer. The more that make Boffer aware of the problem the better. They have also said that next B.O.C. day they will be using security tape on the packing.

Hope that helps :)

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!