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raptorcigs Avatar
6y, 8m agoPosted 6 years, 8 months ago
2
raptorcigs Avatar
6y, 8m agoPosted 6 years, 8 months ago
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suspended#1
You can give them a low DSR rating for P+P.
#2
They will only say that it includes the packing costs & time taken to go to the P.O.
#3
Surely if it is what was advertised you knew what you were paying, I wouldn't refund part postage if it turned out to be cheaper when posted.
suspended#4
Also don't forget that the packaging cost is always unknown to the buyer, the padded envelope/box etc could cost them nothing, or it could cost them like £1.
So there could be a reason for the high cost.
#5
People seem to think that postage and packaging is just the cost of a stamp,its not... people have to pay for packaging and sometimes the costs can come into for taking to the post office depending on where they live. You where happy to the the cost when you won the item so just get on with it.
#6
'twice the amount they paid' - you mean you're selling? Or do you mean you paid twice as much postage as it actually cost?
#7
how much was it? how much did you pay? How was it packed?
#8
yeah complain......why not ,what else you gonna do
#9
Mark them down on the stars.
However you knew the price when you bid.
If I I buy something from Marks & Spencer they will charge £4.95 (or whatever it is), even if it costs £1 to post. Again, I agreed before I purchased.
banned#10
I think the buyer has to use common sense really. If the postage looks reasonable, then bid on the item. It's only going to be on rare cases where the postage varies a lot differently and that's likely because the seller has no clue.
suspended#11
£16 P+P? What was it the Mona Lisa?
#12
raptorcigs
brother paid twice the actual cost of[COLOR="Blue"] p&p[/COLOR]
came in a marg box taped up


So how do you know how much the packaging was? And he might have had to pay for a bus to get to the POst office.
#13
raptorcigs
brother paid twice the actual cost of p&p


Well as other people have said, the seller would probably attempt to justify it by saying they had to buy the packaging and the petrol/transport costs to get to the post office and back. Personally, I don't think it's fair to use the travel thing as justification as everyone's got a post office fairly close by and even in car it's only going to be what, a quid in petrol at a stretch? There's an option to report listings for circumnavigating listing fees by charging excessive postage, so there's probably some way to complain if you feel you've been done over.
#14
raptorcigs
wow actual postage £8 charged £16


Did they get a bargain on the actual item? A lot of sellers add more money to the postage as you don't get charged fees on that part, and then the actual selling price comes down ... so for example if he paid £2 for the actual item & £16 for the postage = £18 delivered which was a fair price? The seller will then only be charged a final value fee on the £2 the item went for ... was the total price delivered fair?
#15
raptorcigs
not a clue he just wants me to find out if he can claim the differance back


No he can't he agreed to pay that amount and did, the fact it was actually a lot less is neither here nor there.
#16
If the buyer knows what the postage is before purchase I don't see the problem, you weigh one against the other ( the item ), So did you get a good buy and were happy with what you purchased? :)
#17
£16? Did he advertise Special Delivery and send 1st Class Recorded? You can argue if it is not the delivery service advertised.
#18
raptorcigs
not a clue he just wants me to find out if he can claim the differance back


You need more info - he was clearly happy with the total price including delivery at the time he bid...
#19
you knew what you were paying when you bid
#20
I disagree... you knew the postage cost... its a way of aleviating the ebay fees... they don't take a percentage of the postage.. so assuming you take it in to consideration when bidding, there should be no complaints. The ebay scoring system was just a way to stop people doing this.
#21
Imagine selling a diamond ring for 1p... postage £3000... how much do ebay get... how much would they get?
#22
mikejames
Surely if it is what was advertised you knew what you were paying, I wouldn't refund part postage if it turned out to be cheaper when posted.


+1 .... you should have read the description, and if you did, and you bid, then you were quiet happy to pay PnP.

Dont forget, it also takes into accout Packaging, and time/mileage to PO
#23
I know the usual,you knew before you bid but 8 quid profit is a joke.

Although the other week i refunded someone 50p postage and they didn't even acknowledge it,i shouldn't have bothered,
#24
I used to factor in the ebay/paypal fees into the P&P.
#25
Jumpingphil
I don't have a post office close by.
I have to drive to get to one.
That not only costs petrol money but there is wear and tear on the car.
Then I have to pay for parking.
Then there is my time.
It all adds up. :thumbsup:


That's ^^^ exactly why Ebay have capped postage costs in a lot of categories(and they make less money of course) BUT you're supposed to factor costs into the selling price NOT postage.

A little for time,materials etc is fine,but not 8 quids worth:w00t:
suspended#26
deb8z
That's ^^^ exactly why Ebay have capped postage costs in a lot of categories(and they make less money of course) BUT you're supposed to factor costs into the selling price NOT postage.

A little for time,materials etc is fine,but not 8 quids worth:w00t:


They capped it to force sellers to add the costs to their selling price, thus giving Ebay more fees because they are greedy
It's a stupid thing capping the DVD category for example. £1 is the maximum, but something like a DVD boxset can cost easily £2.50 just on the postage, not mentioning the packaging costs, fuel costs etc.

I hate Ebay and hope there will be a rival auction site that can push Ebay out of the way.
#27
DarkKnight
They capped it to force sellers to add the costs to their selling price, thus giving Ebay more fees because they are greedy
It's a stupid thing capping the DVD category for example. £1 is the maximum, but something like a DVD boxset can cost easily £2.50 just on the postage, not mentioning the packaging costs, fuel costs etc.

I hate Ebay and hope there will be a rival auction site that can push Ebay out of the way.


Yes i know you hate Ebay lol

But i did put above they make more money capping postage BUT people always complain about postage and i agree to a certain extent that 8 quid is taking the pee and i'm not one to usually complain about postage,but that's OTT
suspended#28
deb8z
Yes i know you hate Ebay lol

But i did put above they make more money capping postage BUT people always complain about postage and i agree to a certain extent that 8 quid is taking the pee and i'm not one to usually complain about postage,but that's OTT


Yes charging too much is taking the pee. But they have 1. A report system, so if a seller is overcharging, he can be reported and dealt with. And 2. They have a Detailed Seller Rating, so if a seller does something like in the OPs case, you can lower the rating and affect his/her sales.
#29
You have to charge reasonable postage costs,in the case in the OP 8 quid profit is not reasonable.

In my previous post you misread what i meant,i meant EBAY make less money if you up the postage charge and have a lower selling price.

Part of Ebays postage policy below :

In other categories, sellers can charge reasonable P&P fees to cover the costs for mailing, packaging, and handling the items that they sell. However, charging excessive fees for P&P breaches our selling practices policy
#30
I know what you're saying Phil but you can't seriously expect to factor in things like parking costs that some seem to think is ok,handling is not parking fees etc.

A couple of quid max,anything else above the stamp price is too much.

But we're going around in circles now,so i'll shurrup.
#31
ACtually, I read that ebay CS reps had told people that they can and should factor in petrol costs to the PO etc into the postage.

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