2000 xbox 360 points vanish - HotUKDeals
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2000 xbox 360 points vanish

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I had approx 2000 points on my xbox account, i went to purchase call of duty arcade game this evening and was told my balance was zero! Noone else has access to my xbox and my gamertag/gamerscore is… Read More
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7y, 6m agoPosted 7 years, 6 months ago
I had approx 2000 points on my xbox account, i went to purchase call of duty arcade game this evening and was told my balance was zero!
Noone else has access to my xbox and my gamertag/gamerscore is not affected so i presume i wasnt hacked? Been a few weeks since i checked my balance but download history shows no tranasactions to account for the lost points, have emailed microsoft and awaiting their reply,has this happened to anyone else? Only thing i can think may have happened is i know normally points are not supposed to expire but these points where a special edition GTA 4 which also contained free gamer pic codes which i gave most away free on here,perhaps this special edition had an expiry date? I dont recall any warning notice at the time to confirm this.
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7y, 6m agoPosted 7 years, 6 months ago
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#2


many thanks for that! it says my points have expired! will email microsoft again and plead my case, thanks again, rep left
#3
Yeh those special points expire. Not much you can do.
#4
deathtrap3000
Yeh those special points expire. Not much you can do.


i remember looking at the card at the time but i couldnt see any warning on them, ah well, will try an email was looking forward to call of duty arcade tonight! Getting frustrated with modern warfare 2 now lol

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