I had approx 2000 points on my xbox account, i went to purchase call of duty arcade game this evening and was told my balance was zero!
Noone else has access to my xbox and my gamertag/gamerscore is not affected so i presume i wasnt hacked? Been a few weeks since i checked my balance but download history shows no tranasactions to account for the lost points, have emailed microsoft and awaiting their reply,has this happened to anyone else? Only thing i can think may have happened is i know normally points are not supposed to expire but these points where a special edition GTA 4 which also contained free gamer pic codes which i gave most away free on here,perhaps this special edition had an expiry date? I dont recall any warning notice at the time to confirm this.