A friend just bought a Sony Ericsson Z750i Silver from 3 on £15 a month 18 month contract. She was told it had sat nav by several people over the phone. It turned up and it didn't have sat nav. She's been on the phone all day to 3. The first few people she spoke to (after it arrived, still insisted that it did have sat nav.) Now they are saying that it doesn't and that it has google maps instead. She said she wanted to end the contract and her money back but they said she would have to pay £400 as they can't take the phone back as she has entered the date. Is there a way to reset the date? She said it was set to all zeros when it arrived. The phone is as new apart from the date having been changed.
What can she do? She's been lied / misinformed but it was verbaly so she has no proof.
wost thing is she doesn't even want the minutes, she only got it for the sat nav.
any help appreciated.