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3 Modem help....

SkippyDoo Avatar
8y, 6m agoPosted 8 years, 6 months ago
Hi People,

I wanted to install my 3 modem on my Vista laptop...thinking its plug and play but when installing it cannot find the drivers for it and then asks for the software CD at the end

Any ideas? I cannot find the drivers on the 3 site it just has the MacOSX on the site?
SkippyDoo Avatar
8y, 6m agoPosted 8 years, 6 months ago
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Comments/page:
#1
the software is on the dongle, you have to have both usb connections in for it to work
banned#2
yep you should plug dongle into usb port and it should load and then you simple follow instruction.
#3
From the 3 website

Step 2. Connect the modem, install the software



Note: Before connecting, make sure your computer is turned on. Do not plug or unplug the USB modem during the installation process.



· Insert the long 2-headed USB cable that came with your modem into two USB ports on your PC (once installed, you can use either of the two cables that came with your modem)
#4
You need one for power and the other to carry the data.
#5
Ah well, in that case 3 must just love their customers that much that they given them 2 cables just for the sake of it.

You'd think the big wigs would have said "enough of this, customers only need one so thats what they'll get. I'm not wasting my profits."

Wish more companies would be like them.
#6
Thats right and Huawei are the ones dishing out the contracts.

You're likely to be using a data cable which wil power your device. The single headed cable in the 3 box will not send the data from the dongle to the computer even if it was a super-duper mainframe.

The OP asked why they couldn't get the software to load, I informed them why that might be. Couldn't really give a toss about your drive.
#7
It can smell like whatever it likes to you I couldn't care. You want to know how it works, go look it up.
banned#8
at this moment in time I am using a three dongle as we speak with only one usb lead which is more than enough.regards
#9
LadyMadonna;2221030
You're likely to be using a data cable which wil power your device. The single headed cable in the 3 box will not send the data from the dongle to the computer even if it was a super-duper mainframe. .


This is incorrect - I have no problems running the modem on the short lead on standard laptops. Similarly when using the double headed lead I only need one of the USB connectors, the modem works fine without the second one plugged in. Your post implies the modem cannot work with the smaller cable regardless of the PC in which case why would 3 supply it?

In my experience it tends to be P4 based machines (particularly laptops) which need both USB connectors.

John
#10
To the original poster - when you plug the modem in, it should mount itself as a mass storage CD drive and then attempt to autorun the exe which will configure the software. Which model of modem is it you're using, when I've used the Huwaei E220 and it's not been able to install the software Windows couldn't seem to see the modem at all, just the mass storage part but you may have a different model.

John
#11
My post has nothing to do with running the modem, my post is about intalling the software for which you need to use both heads.

I'm well aware that the modem is used with just one usb after installation

Regards
#12
Yep, mine installed on the single cable on both my XP machines. Ladymaradonna, you're either wrong, or we're using some sort of USB magic.
#13
LadyMadonna;2223991
My post has nothing to do with running the modem, my post is about intalling the software for which you need to use both heads.

I'm well aware that the modem is used with just one usb after installation

Regards


...no you don't, every time I've installed the modem I've used a single USB plug - I've never ran it all with both USB plugs.

As I mentioned in my previous post some machines may need the twin plugs but I tend to find they're the exception rather than the rule.

John
#15
And? I guess you're going to have to go with the option Billy suggested that we're all using magic USB cables...

John
#16
No, I'm suggesting that for installation you either used the double cable and forgot about it or yu are using an older modem than what 3 are giving out now.
#17
lol I installed the modem on my laptop this morning! the modem is a month old. Next suggestion.
#18
There is no need for me to suggest anything, your modem is working fine so I'm happy for you.

The OP didn't have the same luck, he tried but failed to install the software so I posted explaining that he should be using the 2 headed USB cable and backed it up from the advice shown on the 3 website.

Your the one has a problem with me trying to help out another user. nI have a suggestion about that but I'll keep it to myself. :-)
#19
vixygwim
When you plug the modem in it appears as a CD drive to Windows, it should launch the setup automatically unless you've turned off Autoplay.

Double click on Computer from the Desktop and you should see it.

(only one usb plug to connect)


THIS is the answer to the issue! OP does not need to use the two headed cable, as shown in the flamin manual you get with the thing!!!

http://img34.picoodle.com/img/img34/4/6/1/f_usbm_92caba2.jpg

and yes, I do always have to be right!!!
banned#20
[QUOTE=billyXTHIS is the answer to the issue! OP does not need to use the two headed cable, as shown in the flamin manual you get with the thing!

and yes, I do always have to be right!!![/QUOTE]

absolutely utterly agree(not the bit that you always right;-))that is the asnwer to the issue.
#21
Ah well, if thats all there is to it then big up you guys. :-D

Wonder how he managed to have problems though. Plug it in, it auto runs, if not go to my computer and double click drive.

I'm sure he wouldn't have sussed that one out for himself.
#22
I managed to get it working....the USB port was malfunctioning got that sorted out and it recognised it staright away!

Thanks for your efforts...didn't know the topic would have that many posts!

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