3 PAYG Top Up - advice needed - HotUKDeals
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3 PAYG Top Up - advice needed

bookshifter Avatar
6y, 11m agoPosted 6 years, 11 months ago
I recently went for the deal here on HUKD for the £39.99 3 Huawei U7510 at Argos.

I topped up £10 and managed to get the freebies as per the 3 PAYG tariff (150MB internet, 300 txts, free 3 to 3 calls).

Over the festive period I have used up all the internet and the £8.56 of the cash credit. I topped up a further £10 but all 3 has given me is the £10 cash credit with no entitlements. When I check my 3 Pay balance info on the My3 page it shows the free allowances as per the 1st top up ... (i.e. the free 3 to 3 calls expiring on 24 Mar 10 and the 200+ 'free' txt messages I have left.

I thought that each top up extends the allowances .... just wondering whether anyone else had the same issues and how they resolved them ... I understand that CS is a nighmare!

Thank You
bookshifter Avatar
6y, 11m agoPosted 6 years, 11 months ago

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I though that was the allowance for the month, not per topup??

I could be wrong, but if it is per month topping up again won't have any effect...
i thought you get the free stuff lasting 3 months every time you add a top up. about to get this for the daughter as seemed a good deal so if you find out anything different can you post it here? cheers.

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