I am seriously interested in 3's online offer of 1100 minutes or texts offer for £20 a month (£7 less than normal) with various phones.
Granted - they are not the fanciest phones but personally, I'm not bothered. What attracts me is the minutes for your money as with my hubby working nightshift away from home, we are clocking up the minutes per month far too easily!!
What's really puzzling me though is their supposed 14 day guarantee for customers new to 3, that if you're not happy with 3 network you can return the phone and any extras and get your money back but then it goes on to say that it is only if you haven't used it.
Pardon me for being thick but how the heck are you supposed to know if the 3 network and/or the phone you get is ok if you don't use the thing.
From past experience O2 and Vodafone have a similar scheme but you can obviously use your phone. Hubby has had a couple of upgrades before where he could use his phone for a week or two and if it didn't suit, then he could send it back.
Here's the text of the policy. Would appreciate your thoughts.
If you're new to 3 Pay Monthly and for some reason decide we're not the network for you,you can return your mobile and get your money back. However, this can only happen if you've not yet used it. (ie turned it on and inserted the USIM) and you haven't already transferred your mobile number to 3. To get your refund, you need to return your mobile, any free accessories that came with it and all the paperwork in 'as sold'and 'unused' condition. Put all of these in the original box, along with your proof of purchase, and take them to the retailer you bought the mobile from within 14 days of the date shown on the receipt. If you didn't buy your mobile in a store, follow the retailer's instructions for return or contact them to arrange return. You need to make sure you've complied with other relevant conditions that were communicated to you when you bought your mobile and those in the Terms for 3 Services (you can see the latest version of The Small Print at three.co.uk)
The 14-Day Money Back Guarantee doesn't apply:
If you've already activated and personalised your mobile by putting in a SIM card and turning it on
If you've chosen to transfer your mobile number to 3 in the first 14 days of having your mobile
If you're an existing Pay Monthly user and you've chosen to upgrade your mobile (where allowed by 3)
If you're a Pay As You Go user.