30 days written notice - HotUKDeals
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30 days written notice

milewide Avatar
6y, 9m agoPosted 6 years, 9 months ago
I have 2 weeks until my Vodafone sim only contract runs out, saw a deal on a website that they cant match, guy kept going on how his deal was cheaper but I am getting more things with the other deal, anyway after I had said for the 3rd time that I would like to cancel it he said that they would need 30 days notice.

Is this correct as surely when the 12months is up then it is up whether i tell them 1 day or 30 days before the end of it.
milewide Avatar
6y, 9m agoPosted 6 years, 9 months ago
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1 Like #1
no its right 30 days notice im afraid did you get the address from them
1 Like #2
csamual
no its right 30 days notice im afraid did you get the address from them


send it recorded as well. they have a bad habit of 'losing' them...
I got a fax number once and faxed it through, then phoned them to make sure it had arrived..:thumbsup:
1 Like #3
The contract is for the minimum term, after that is drops to 30 days rolling contract.

You have to give 30 days notice to end, if you check your T&C's you'll find it there.
1 Like #4
Yes you have to give 30 days notice (can be over the phone though, doesnt need to be in written form).
#5
csamual
no its right 30 days notice im afraid did you get the address from them


got the address from them.

pinkleponkle
Yes you have to give 30 days notice (can be over the phone though, doesnt need to be in written form).


Is that right, he never told me that the wee sod. Thanks will phone tommorow.
#6
pinkleponkle
Yes you have to give 30 days notice (can be over the phone though, doesnt need to be in written form).


I have cancelled a few contracts now but none recently so this must be new, all the contracts I have had in the past required a written cancellation so I guess you need to check your own contract...
#7
I have had mobile contacts for years and have never written to cancel, always ring them up ask to be transferred to cancelation department, gave my notice. It isn't new, I figured everyone did it this way.
#8
If you want to take your number you need to ask for your pac code, not to close the acc. If they close the acc you lose the number. When you use it the acc's closed and they bill you for the remained of the 30 days. Bare in mind, you can't transfer via pac to the same network, only to another one.

If you don't want to keep the number then is doesn't matter
#9
Vodafone wouldn't accept my notice over the phone - said it had to be in writing although e-mail would be ok.
#10
Susannah
Vodafone wouldn't accept my notice over the phone - said it had to be in writing although e-mail would be ok.


+1 - email them from their website. and print screen/save the confirmation at the end

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