32inch Hanspree TV Fault - HotUKDeals
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32inch Hanspree TV Fault

shellymanc Avatar
9y, 1m agoPosted 9 years, 1 month ago
:-( Hi I bought the Hanspree Lcd Tv From Ebuyer last month and it's just started cutting the sound out every now and then :? Anybody else having this prob as I notice a few Bought 1 ?
Thanks in advance x
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shellymanc Avatar
9y, 1m agoPosted 9 years, 1 month ago
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1 Like #1
You should RMA it to Ebuyer and get it repaired/replaced :) I have read some people have had problems with colour leaking on the screen but nothing about the sound cutting out
#2
Sorry to sound thick but whats RMA ? lol And im also worried about returning as I binned the Box now .
#3
It's Return Merchandise Authorization, basically returning it :). You should be able to return it to get fixed without the box as long as you package it well although Ebuyer might be stricter with their returns, in which case it's Hanspree you have to moan at
1 Like #4
The sound cutting out is a common problem with the hannsprees.
#5
Robotochan
It's Return Merchandise Authorization, basically returning it :). You should be able to return it to get fixed without the box as long as you package it well although Ebuyer might be stricter with their returns, in which case it's Hanspree you have to moan at


Oh God what a nightmare Just before xmas 2 :cry: gona cost me 2 send it bk aswell Ok thanks for your help hun xx
#6
I'm pretty sure the Hannspree is sold with a 2 year collect&return guarantee. Check on http://www.hannspree.com/eu/en/ if you want to be sure. Unfortunately the site is dead slow, otherwise I would have found out for you :)
2 Likes #7
Found it:

YOUR HANNSPREE WARRANTY
HANNspree LCD-TVs are covered by a Pick Up, Repair & Return warranty (PURR). This warranty is valid for 2 (two) year from the date of the original purchase of the product.


From here: http://europe.hannspree.net/onweb.jsp?webno=3333333320
#8


Thats a relief Thanks Quinten for finding that :thumbsup:
1 Like #9
If you read through the thread in AVForums you will see it is a common problem with this TV.
#10
gd_miester
If you read through the thread in AVForums you will see it is a common problem with this TV.


Thanks gd_miester will have a read now :thumbsup:
#11
gd_miester
If you read through the thread in AVForums you will see it is a common problem with this TV.


I don't suppose you have a link handy? Mine doesn't suffer from the no sound problem, but does occasionally show no picture and plays sound when you switch it on. It doesn't even show the green logo as well then, just as if it fails to boot correctly. A powercycle sees it working as normal again.
1 Like #12
Quinten
I don't suppose you have a link handy? Mine doesn't suffer from the no sound problem, but does occasionally show no picture and plays sound when you switch it on. It doesn't even show the green logo as well then, just as if it fails to boot correctly. A powercycle sees it working as normal again.


http://www.avforums.com/forums/showthread.php?t=457400&highlight=Hanspree+TV&page=140 :thumbsup:
Lots to read !
#13
Thanks!

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