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40mins to boot

vengod Avatar
6y, 1w agoPosted 6 years, 1 week ago
my mate has an Acer Aspire laptop. It is a year old running Windows 7..

It doesnt really have many files/programs downloaded onto it.

Recently it has been taking 40-50mins to boot up...and then when its running it is slow.

Scans ran:

Anti virus
Spyware
Malware

Found nothing..

What could it be? Internet research says it could be the HDD?
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vengod Avatar
6y, 1w agoPosted 6 years, 1 week ago
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banned#1
have you tried uninstalling start up programs? or disabling them from starting up when windows starts?

and defrag?

also how much free space is on the hard drive?
#2
bykergrove
have you tried uninstalling start up programs? or disabling them from starting up when windows starts?and defrag?also how much free space is on the hard drive?

Yeah, i stopped alot of startup programs using msconfig.

Havent tried a defrag, He has used around 10gb of personal stuff...on a 320 gb hard drive.
#3
Run scandisk to see if there's any faults with the hard drive
#4
format C:lol

check if things are stuck in pio mode take off any usb device/firewire/express / pcmcia card switch off wireless/ bluetooth. Check bios for which mode drives are in etc (eg are they setup to use UDMA/ etc)

scan the discs for errors in windows and look to see under device manager which controller is being used to support the ide/sata drive and maybe update the chipset drivers

Edited By: dontasciime on Nov 25, 2010 20:41
#5
oldmanhouse
Run scandisk to see if there's any faults with the hard drive

How do i run this?
#6
Will be a faulty hard drive. Boot from a live linux cd and it will say the hard drive has bad sectors.
#7
Whoops, i got the name wrong (used to be called scandisk in Windows 98 days!) It's actually called chkdsk

here's a good guide: http://www.w7forums.com/use-chkdsk-check-disk-t448.html
#8
whats the specs of the laptop?
#9
Brand: Acer
Mfr Part Number: LX.PAR0X.076
RAM Size: 4 GB
Processor Brand: Intel
Processor Speed: 2 GHz
Processor Type: Pentium
Hard Drive Size: 320 GB
Operating System: Windows Vista Home Premium
Screen Size: 15.6 inches
#10
oldmanhouse
Whoops, i got the name wrong (used to be called scandisk in Windows 98 days!) It's actually called chkdskhere's a good guide:http://www.w7forums.com/use-chkdsk-check-disk-t448.html

Thanks
#11
Could well be a hard drive issue, but it would be making a racket to be taking 40 mins.

Have you tried checking the cpu or memory.

memtest can be put on a cd and booted into for free.
#12
Adam2050
Could well be a hard drive issue, but it would be making a racket to be taking 40 mins.Have you tried checking the cpu or memory.memtest can be put on a cd and booted into for free.

The cpu was only 4% on taskmanager? - if thats what you mean?
#13
vengod
Adam2050
Could well be a hard drive issue, but it would be making a racket to be taking 40 mins.Have you tried checking the cpu or memory.memtest can be put on a cd and booted into for free.


The cpu was only 4% on taskmanager? - if thats what you mean?


Nope.

That's task manager, if there is a problem with the cpu it will reject certain memory combinations or loading on that program, same with memory. If it throws an error up then you will need to take it back if able to or seek someone with more knowledge locally.
#14
If you can go to the EventViewer (enter eventvwr.msc in the search bar) then observe the errors in Application and System Logs. For those that are marked as errors, double click them and copy and paste the information here. Of course, don't check every single error - only those that have occurred with a date and timestamp PRIOR to switching on the machine. When you have supplied the information here, I can take a look tomorrow evening or the information provided may be clear enough to provide a diagnosis. However, the information given may not be as simple as reported, eg. "Windows Mobile Device failed to connect" may imply a fault with bluetooth!!

Edited By: ElliottC on Nov 25, 2010 23:30
#15
ElliottC
If you can go to the EventViewer (enter eventvwr.msc in the search bar) then observe the errors in Application and System Logs. For those that are marked as errors, double click them and copy and paste the information here. Of course, don't check every single error - only those that have occurred with a date and timestamp PRIOR to switching on the machine. When you have supplied the information here, I can take a look tomorrow evening or the information provided may be clear enough to provide a diagnosis. However, the information given may not be as simple as reported, eg. "Windows Mobile Device failed to connect" may imply a fault with bluetooth!!


Interesting.
#16
Mine has a lot of errors regarding paging should I be worried.
#17
Adam2050
Mine has a lot of errors regarding paging should I be worried.

Can you double click the error and copy and paste here. I will take a look but I will be here only for the next 10 minutes though (The Ashes take priority, I'm afraid).
#18
I had a really similar issue with my laptop recently..... i'd say its almost definitely the hard drive.
What you should do is back up the personal files using something like acroni or easet, and then buy a new hard drive and copy the image accross. Thats probably the cheapest way to solve it as getting someone local to look at it will cost you a couple of quid in itself......
#19
An error was detected on device \Device\Harddisk1\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
#20
Adam2050
An error was detected on device \Device\Harddisk1\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Happens about 50 times a night atm.
#21
I wont be able to have access to this laptop for another week...

He could pay £90 for insurance and then get them to sort it out - if its gonna be an expensive job (dunno how much a new hard drive costs - But will research)
#22
Adam2050
Adam2050
An error was detected on device \Device\Harddisk1\D during a paging operation.For more information, see Help and Support Center at[url=" target="_blank" rel="nofollow">http://go.microsoft.com/fwlink/events.asp.
Happens about 50 times a night atm.

The information is probably supplied with a lot of hexadecimal numbers, I assume. I don't think the numbers are relevant anyway because I think they refer to actual data that has failed to write to the swap file or read from the swap file. What happens is that when data is being written a timeout is set and if the operation does not succeed before the timeout, you will receive the error. It does not necessarily indicate a faulty hard drive, since interference on PATA cables can also cause the errors. It is unlikely to be SATA interference though since SATA does not have the multitude of channels that PATA uses, so if you are using SATA we can rule out SATA interference. It could also be a fault with the PATA or SATA controller (replacement SATA drivers may help but there's no need for replacement PATA drivers). Also, remove USB devices and see if the messages go away. Sometimes the disc controllers share the same IRQ as USB devices (no time here to discuss IRQs but try removing all USB devices for the time being to eliminate the issue).

In your case, I am not convinced the hard drive is faulty but there are various potential causes.

Right, I'm going to watch the cricket, in the hope that we have conditions conducive for the English swing bowlers - it's their best chance to salvage something from their below par total!

Edited By: ElliottC on Nov 25, 2010 23:53
#23
Before you go out and buy a new hard drive, try doing a full reformat and reinstalling Windows. You can do this with the recovery disks the laptop came with. If it didn't come with any disks, you might be able to do a reinstall of Windows from the recovery partition (manufacturer's include these on the hard drive instead of bundling disks which is stupid really.. as if the HDD goes t*ts up, there's no way to reinstall Windows...!)

By reformatting, you'll lose all the data on the hard drive though, so backup anything important before you do it. I'd only do this as a second-last resort option though (last resort being buy a new hard drive).
#24
ElliottC
Adam2050
Adam2050
An error was detected on device \Device\Harddisk1\D during a paging operation.For more information, see Help and Support Center at[url= target=][url=[/url] http://go.microsoft.com/fwlink/events.asp." target="_blank" rel="nofollow">http://go.microsoft.com/fwlink/events.asp.
Happens about 50 times a night atm.


The information is probably supplied with a lot of hexadecimal numbers, I assume. I don't think the numbers are relevant anyway because I think they refer to actual data that has failed to write to the swap file or read from the swap file. What happens is that when data is being written a timeout is set and if the operation does not succeed before the timeout, you will receive the error. It does not necessarily indicate a faulty hard drive, since interference on PATA cables can also cause the errors. It is unlikely to be SATA interference though since SATA does not have the multitude of channels that PATA uses, so if you are using SATA we can rule out SATA interference. It could also be a fault with the PATA or SATA controller (replacement SATA drivers may help but there's no need for replacement PATA drivers). Also, remove USB devices and see if the messages go away. Sometimes the disc controllers share the same IRQ as USB devices (no time here to discuss IRQs but try removing all USB devices for the time being to eliminate the issue).

In your case, I am not convinced the hard drive is faulty but there are various potential causes.

Right, I'm going to watch the cricket, in the hope that we have conditions conducive for the English swing bowlers - it's their best chance to salvage something from their below par total!


Interesting cheers fella.
#25
oldmanhouse
Before you go out and buy a new hard drive, try doing a full reformat and reinstalling Windows. You can do this with the recovery disks the laptop came with. If it didn't come with any disks, you might be able to do a reinstall of Windows from the recovery partition (manufacturer's include these on the hard drive instead of bundling disks which is stupid really.. as if the HDD goes t*ts up, there's no way to reinstall Windows...!)By reformatting, you'll lose all the data on the hard drive though, so backup anything important before you do it. I'd only do this as a second-last resort option though (last resort being buy a new hard drive).

It came with Windows Vista - but because it was around the time windows 7 came out, they could upgrade for free.
#26
This is happening to a friends acer too. boot time takes forever then sometimes when windows is up and running for a bit the laptop will just turn itself off, no shutdown no nothing, then it will take around half an hour to boot again.

I warned him about Acer but ''it was dead cheap'
banned#27
Delete System32
#28
vengod
I wont be able to have access to this laptop for another week...He could pay £90 for insurance and then get them to sort it out - if its gonna be an expensive job (dunno how much a new hard drive costs - But will research)

Before replacing the hard drive, I still believe it would be prudent to check Event Viewer messages as described earlier.

Regarding the all too often criticisms of Acer (above), it is amazing how perception of brands instills a sense of inferiority towards the brands. The internal components are not built my Acer and neither is the chassis, keyboard, trackpad or anything else. The same OEM who builds Acer machines may well have built Apple, Sony, HP machines. Very few laptop brands build their own machines and many share the same OEM (eg. Compal, Quanta, Asus, Uniwill, etc).

Edited By: ElliottC on Nov 26, 2010 09:36: .
#29
ElliottC
vengod
I wont be able to have access to this laptop for another week...He could pay £90 for insurance and then get them to sort it out - if its gonna be an expensive job (dunno how much a new hard drive costs - But will research)
Before replacing the hard drive, I still believe it would be prudent to check Event Viewer messages as described earlier.Regarding the all too often criticisms of Acer (above), it is amazing how perception of brands instills a sense of inferiority towards the brands. The internal components are not built my Acer and neither is the chassis, keyboard, trackpad or anything else. The same OEM who builds Acer machines may well have built Apple, Sony, HP machines. Very few laptop brands build their own machines and many share the same OEM (eg. Compal, Quanta, Asus, Uniwill, etc).

Yes but when you pay more money for the better brand you get a better machine:lol
#30
dontasciime
ElliottC
vengod
I wont be able to have access to this laptop for another week...He could pay £90 for insurance and then get them to sort it out - if its gonna be an expensive job (dunno how much a new hard drive costs - But will research)
Before replacing the hard drive, I still believe it would be prudent to check Event Viewer messages as described earlier.Regarding the all too often criticisms of Acer (above), it is amazing how perception of brands instills a sense of inferiority towards the brands. The internal components are not built my Acer and neither is the chassis, keyboard, trackpad or anything else. The same OEM who builds Acer machines may well have built Apple, Sony, HP machines. Very few laptop brands build their own machines and many share the same OEM (eg. Compal, Quanta, Asus, Uniwill, etc).
Yes but when you pay more money for the better brand you get a better machine:lol

Not necessarily. One of the earlier Acer netbooks shared the same chassis and internal components of the MSI Wind. Identical machines but different prices. Or was your reference to "better" a reference to higher specification rather than reliability, in which case the point bears little significance in this context and arguable, at best.

Edited By: ElliottC on Nov 26, 2010 13:00: .
#31
Dont answer him, Elliott. What did I tell you last week?These people cannot think logically. So brand A charge less for the same components as brand B.That means pay more for brand B for a better machine :lol

Thats why theres such a thing called Market Research. It's for finding out how to sell to the thick and gullible people.

Edited By: DaveTaylor on Nov 26, 2010 13:05: .
#32
dcx_badass
Mallinersha, you are clueless been acer has nothing to do with this and they all use the same parts. Anyway reinstall windows.

Yeah I'm as clueless as 2 dead Acer Laptops.

Acer = Cheap labour + cheaper components + poor build quality = cheap price.
#33
DaveTaylor
Dont answer him, Elliott. What did I tell you last week?These people cannot think logically. So brand A charge less for the same components as brand B.That means pay more for brand B for a better machine :lolThats why theres such a thing called Market Research. It's for finding out how to sell to the thick and gullible people.

It was a joke. Obvious as well
#34
Mallinersha
dcx_badass
Mallinersha, you are clueless been acer has nothing to do with this and they all use the same parts. Anyway reinstall windows.
Yeah I'm as clueless as 2 dead Acer Laptops.Acer = Cheap labour + cheaper components + poor build quality = cheap price.

I have to agree with DCX_Badass. Apple use cheap labour too (remember the suicides at the Foxconn premises) and some of their machines are built in the same factory as Acers. Many of their machines share the same components such as Chinese Foxconn boards, Intel CPUs, Thai, Singaporean or Chinese built hard drives, Chinese built chassis. Yet there is quite a gulf in pricing for similar or identical hardware specifications.

I wouldn't read too much into laptop reliability charts either. One had HP at the bottom with Asus at the top, yet many HP laptops are built by Asus. The chart was not compiled based on brand data but compiled by a warranty company and some brands provide their own warranty rather than through a 3rd party. This means that the charts tend to be misleading because only 3rd party warranty companies that compile the charts have no way of knowing data from brands that provide their own warranties - it's all closely guarded secret information.

What cannot be manipulated is the data regarding actual components inside a laptop. If Apple say their laptop has a Core 2 P7300, Seagate hard drive, Quanta Chassis, etc and Acer species a Core 2 P7300, the same Seagate hard drive and Quanta Chassis (albeit not the same as the design is usually brand specific) then this cannot translate to the skewed figures given. If a component fails, it fails but it is not due to the chassis having an Acer sticker on it - surely not.

What could be a factor is chassis design which are specified by the brand. An error of judgement may result in components overheating or the batteries catching fire (as in the case with Dell, HP, Sony and Toshiba who seem to be amongst the top of the laptop reliability charts). Incidentally, the batteries were made by Sony allegedly and this is another way of manipulating figures. Due to Sony's error of judgement, we have Dell, HP and Toshiba being publicised as being unreliable (along with Sony).
#35
ElliottC
Mallinersha
dcx_badass
Mallinersha, you are clueless been acer has nothing to do with this and they all use the same parts. Anyway reinstall windows.
Yeah I'm as clueless as 2 dead Acer Laptops.Acer = Cheap labour + cheaper components + poor build quality = cheap price.
I have to agree with DCX_Badass. Apple use cheap labour too (remember the suicides at the Foxconn premises) and some of their machines are built in the same factory as Acers. Many of their machines share the same components such as Chinese Foxconn boards, Intel CPUs, Thai, Singaporean or Chinese built hard drives, Chinese built chassis. Yet there is quite a gulf in pricing for similar or identical hardware specifications.I wouldn't read too much into laptop reliability charts either. One had HP at the bottom with Asus at the top, yet many HP laptops are built by Asus. The chart was not compiled based on brand data but compiled by a warranty company and some brands provide their own warranty rather than through a 3rd party. This means that the charts tend to be misleading because only 3rd party warranty companies that compile the charts have no way of knowing data from brands that provide their own warranties - it's all closely guarded secret information.What cannot be manipulated is the data regarding actual components inside a laptop. If Apple say their laptop has a Core 2 P7300, Seagate hard drive, Quanta Chassis, etc and Acer species a Core 2 P7300, the same Seagate hard drive and Quanta Chassis (albeit not the same as the design is usually brand specific) then this cannot translate to the skewed figures given. If a component fails, it fails but it is not due to the chassis having an Acer sticker on it - surely not.What could be a factor is chassis design which are specified by the brand. An error of judgement may result in components overheating or the batteries catching fire (as in the case with Dell, HP, Sony and Toshiba who seem to be amongst the top of the laptop reliability charts). Incidentally, the batteries were made by Sony allegedly and this is another way of manipulating figures. Due to Sony's error of judgement, we have Dell, HP and Toshiba being publicised as being unreliable (along with Sony).


I'm Just speaking form experience. And others.
#36
Mallinersha
ElliottC
Mallinersha
dcx_badass
Mallinersha, you are clueless been acer has nothing to do with this and they all use the same parts. Anyway reinstall windows.
Yeah I'm as clueless as 2 dead Acer Laptops.Acer = Cheap labour + cheaper components + poor build quality = cheap price.
I have to agree with DCX_Badass. Apple use cheap labour too (remember the suicides at the Foxconn premises) and some of their machines are built in the same factory as Acers. Many of their machines share the same components such as Chinese Foxconn boards, Intel CPUs, Thai, Singaporean or Chinese built hard drives, Chinese built chassis. Yet there is quite a gulf in pricing for similar or identical hardware specifications.I wouldn't read too much into laptop reliability charts either. One had HP at the bottom with Asus at the top, yet many HP laptops are built by Asus. The chart was not compiled based on brand data but compiled by a warranty company and some brands provide their own warranty rather than through a 3rd party. This means that the charts tend to be misleading because only 3rd party warranty companies that compile the charts have no way of knowing data from brands that provide their own warranties - it's all closely guarded secret information.What cannot be manipulated is the data regarding actual components inside a laptop. If Apple say their laptop has a Core 2 P7300, Seagate hard drive, Quanta Chassis, etc and Acer species a Core 2 P7300, the same Seagate hard drive and Quanta Chassis (albeit not the same as the design is usually brand specific) then this cannot translate to the skewed figures given. If a component fails, it fails but it is not due to the chassis having an Acer sticker on it - surely not.What could be a factor is chassis design which are specified by the brand. An error of judgement may result in components overheating or the batteries catching fire (as in the case with Dell, HP, Sony and Toshiba who seem to be amongst the top of the laptop reliability charts). Incidentally, the batteries were made by Sony allegedly and this is another way of manipulating figures. Due to Sony's error of judgement, we have Dell, HP and Toshiba being publicised as being unreliable (along with Sony).
I'm Just speaking form experience. And others.

That's absolutely fair enough. My experience is my wife has had 2 Acer laptops without any problems yet when she upgraded 6 months ago, she refused to buy Acer and said they were rubbish (based on hearsay from her colleagues). She ultimately bought HP (usually at the bottom of the reliability charts) but she could not explain to me why the HP would be better (yeah listen to her colleagues who are in the medical field so are not au fait with the IT industry). There was a nice Asus model at the PC World store we went to (I know, but we were in a hurry) and despite being more powerful and cheaper she refused it straight away.

My personal experience is that they appear to be much of a muchness. I don't feel Medion brand for example, have a worse failure rate than others but technical support does vary considerably. A few years ago, during a research on customer service, I found Acer support to be appalling and very unwilling to go ahead with repairs with Compaq being the easiest to deal with by sending out a courier for collection despite only describing a problem which was not a hardware fault (actually, manipulating that one could say Compaq support havn't got a clue either).
#37
DaveTaylor
Thats why theres such a thing called Market Research. It's for finding out how to sell to the thick and gullible people.

Yep, Steve Jobs speech a couple of years ago (I think) regarding how they sell iPods to certain people was amusing. It didn't do the company he was once sacked from (as the owner), any harm at all!

Sorry, I had to remind you again because I know how much you love your iPod!

Edited By: ElliottC on Nov 26, 2010 14:35: .
#38
ElliottC
DaveTaylor
Thats why theres such a thing called Market Research. It's for finding out how to sell to the thick and gullible people.
Yep, Steve Jobs speech a couple of years ago (I think) regarding how they sell iPods to certain people was amusing. It didn't do the company he was once sacked from (as the owner), any harm at all!Sorry, I had to remind you again because I know how much you love your iPod!

Just because it's11.15 at night in Hong Kong does not mean I am in bed and not reading your post, cheeky git! I'm still VPNd into work. The iPod is different because it doesnt use same components as other players.
#39
He took it to a shop and they told him it was the hard drive..

They said they could fix it for £120.

The £90 insurance won't cover it as it has now ran out.

So i ask, Anyone know a good place to buy laptop hard drive from?
#40
Would this fit into the laptop? Good deal?

http://www.maplin.co.uk/Module.aspx?ModuleNo=29095

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