I sold a garment on here for £19. I got sent £19 by the buyer yet it said i could withdraw £18.15 because he chose not to use PPG.
I told the buyer that he has to accept the fee and to pay the extra as the deal was for £19.
Am i correct that i should be receiving £19 regardless if he does not want to use PPG?
Buyer is refusing and is asking for a refund instead.
Any advice would be great.