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Had a letter earlier this week from sky trying to sell me "Sky Protect @£8.25pm".

longbowassassin Avatar
longbowassassin4y, 6m agoPosted 4 years, 6 months ago
Do any of you guys have any opinion/experience with "Sky Protect" and is it worth considering?

All opinions positive or negative welcome. Ta very much.

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longbowassassin Avatar
longbowassassin4y, 6m agoPosted 4 years, 6 months ago
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farhadmaster#1
Here's something from the website

"The Sky warranty that takes care of everything
Sky Protect is the only warranty endorsed by Sky. If any of your equipment develops a fault or gets damaged by accident, we'll get you up and running again in no time.

Why do I need Sky Protect?
All your Sky entertainment could come to a swift halt if something were to happen to your Sky box, remote control or minidish.

The one-year Sky guarantee that came with your box doesn't protect against damage caused by accidents. And if your Sky guarantee has expired, even a simple fault could turn out to be costly. Call-out charges cost up to £65, and a new box can cost as much as £249.

How does Sky Protect work?

Sky Protect protects all your Sky equipment, including your minidish, remote control and all the Sky boxes in your home, against faults and accidents
If something goes wrong, you can call our dedicated technical helpline 7 days a week
We'll send you a Sky-trained engineer as soon as possible, even on weekends
Repairs won't cost you a penny, and we'll replace any broken equipment free of charge
You can use Sky Protect as many times as you need, potentially saving you hundreds of pounds
Every year you can request a healthcheck on your equipment to ensure it's in good working condition, at no extra charge
How much does Sky Protect cost?
Sky Protect starts from just £5.75 a month or £69 per year. Get a free quote now.

Want to learn more about Sky Protect? Try our FAQs, call our friendly advisers on 08444 810 359† or contact us online"


Edited By: farhadmaster on Feb 05, 2011 15:21
jase.2#2
Think id put accidental damage cover on my house insurance rather than pay sky for this
guvbanned 6 Likes #3
i've already got protection and its free. It's called come and replace my box or I go with Virgin. Pays out every time.
stewby#4
Waste of money, especially at that kind of price. Agree with guv, just ring to cancel and a new box will appear fairlybswiftly
sparxuk#5
Its not actually provided by sky, although they lead you to believe that it is, total con as mentioned its in skys interest to provide you with a replacement if yours breaks.

Edited By: sparxuk on Feb 05, 2011 16:01
chillyyyy#6
some people like me can only receive sky.as virgin is not yet in my area,but i do have this protection,and it is a must for me as i have 2 hd boxes,just before christmas my daughters box was playing up.so the engineer came and replaced the lnb ,then found the problem to be the box,so he went to his van and brought me a new hd box,he said he was ment to take the faulty box away and have sky try and repair it,but said as it was my daughters box and just before christmas he gave me a new box,after he set it all up i gave him a drink and he was very greatful and left,my other box is a thomson and seems to be going the same way i see a call on its way
chillyyyy#7
what happens if ur box is out of the 12 months warrenty,or ur dish developes a fault,ie lnb is snapped off they wont come out and repair it for nothing,threaten to cancell dosent seem to wash when my sister inlaw tried that one they just put her striaght throught to cancellations
stewby#8
chillyyyy
what happens if ur box is out of the 12 months warrenty,or ur dish developes a fault,ie lnb is snapped off they wont come out and repair it for nothing,threaten to cancell dosent seem to wash when my sister inlaw tried that one they just put her striaght throught to cancellations


Same thing could be said of many other, more essential, items in a house. Do you have extra insurance for your washing machine? Oven? Dish washer? If you are out of contract then worst case is you cancel sky and then resign once they offer you a rejoining offer where you can barter for any such problems to be fixed. Rather that than pay nearly another tenner a month on top of the £50+ subs to sky
stephen25uk#9
have to agree with other posts,an engineering callout costs £60,and for that they fix anything including replacing the box if needed,then when you call and they tell you how much,just tell them you want to cancel..and the engineer appears for free.....done this twice now
thesaint#10
chillyyyy
what happens if ur box is out of the 12 months warrenty,or ur dish developes a fault,ie lnb is snapped off they wont come out and repair it for nothing,threaten to cancell dosent seem to wash when my sister inlaw tried that one they just put her striaght throught to cancellations


SOGA.
monkeybrains#11
sky are monkeys. the service depends on who you speak to and if they are in a good mood or not. some people will get free stuff from sky and some people will get bogged off. typical of sky
dunfyboybanned#12
I'm on my 3rd sky box. never been charged for a replacement or call out fee.
casparwhite#13
sky refused to fix my mums box and tried to get her to sign up for another year to have it replaced

she canceled and went to virgin
longbowassassin#14
Thanks for all the replies guys. Had my suspicions confirmed with the general tone of the replies so ta very much for your help and time.
;)

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