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A new Sky EPG channel line-up

RickT Avatar
5y, 10m agoPosted 5 years, 10 months ago
Today, Sky is unveiling details of its new EPG channel line-up, in what amounts to one of the biggest updates to the Sky channel listings in over a decade.



Although, on paper, it may not seem the most exciting of subjects, in reality the EPG plays a really important role in the Sky customer experience - a place where there are around 100 million customer interactions with Sky on a daily basis. A bit like a search engine, it’s a tool which helps guide them to the content they love the most, or which helps them discover new channels and programmes they might not have considered watching before. It’s a guide which seamlessly blends together linear channels, Sky+ planners and the Sky Anytime video-on-demand menus.



An intuitive and easy-to-use EPG makes a significant - and often overlooked – contribution in helping viewers get the most out of their Sky subscription. One of the reasons our customers choose Sky is thanks to the depth and breadth of quality content on offer. But we need to give customers the tools required to help them navigate through that choice and find the content they want. Most of this is achieved in the design and usability of the EPG itself. However, the changes outlined below aim to make that process even more straightforward by putting some of the channels our customers value most in more prominent locations, which should make them even easier to find. This includes some of the most popular pay TV brands as well as a wide range of High Definition (HD) channels.
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RickT Avatar
5y, 10m agoPosted 5 years, 10 months ago
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#1
Taking effect from the 1st February 2011, the changes fall into three categories:

* An HD ‘channel swap’ for Sky+HD subscribers
* The relocation of a range of leading pay TV channels on Sky’s EPG to new, higher profile channel slots
* The launch of our brand new channel Sky Atlantic and the rebranding and relocation of Living as Sky Living

HD channel swap

Viewers are increasingly demanding high definition viewing as standard, and so - as Hilary Perchard has previously written on this blog - from next month 40 channels in Sky’s HD pack will ‘swap’ positions in the EPG with their standard definition (SD) counterparts.

This means that HD subscribers will no longer have to navigate through standard definition channels before they get to the high-definition options, with their favourite HD channels now being found in more familiar homes. In the ‘movies’ tab, for example, Sky Movies Premiere HD will be found at channel #301, rather than its current location of #313. Likewise, Sky News HD will move to #501, swapping places with Sky News, which moves to #517.

This change will be implemented just for those customers with a Sky+HD subscription. Customers who don’t have a Sky+HD subscription will continue to view standard definition versions in the same slots as before.

There are some exceptions where channels are not taking part in the channel swap. There’s a short explanation why on the press release we issued today.

Channels moving up the EPG

Meanwhile, MTV, Comedy Central, Universal, Syfy and FX will move to new, higher profile channel slots. This will make these popular pay TV channels even easier for customers to find, which will benefit existing viewers, as well as those Sky customers who come across these channel for perhaps for the first time. Again, please take a look at the press release to find out where these channels are moving from and to.

Launch of Sky Atlantic & Sky Living

As you have probably read, Sky Atlantic - which will also be launched on the 1st February - will be home to some of the most hotly anticipated shows around, including the best of HBO, cult shows such as Mad Men, exciting new drama including the Golden Globe-winning Boardwalk Empire and original UK commissions such as Hit and Miss by the acclaimed TV writer Paul Abbott.

Sky Atlantic and the newly rebranded Sky Living will join Sky 1 to complete a trio of top quality entertainment channels in slots 106 (Sky 1), 107 (Sky Living) and 108 (Sky Atlantic). In line with the HD channel swap detailed above, their HD counterparts will appear in these positions in Sky+HD homes, so Sky 1 HD will be found at #106, Sky Living HD at #107 and Sky Atlantic HD at #108.

It’s also worth pointing out all Sky+ recordings, including Series Link and their ‘Favourites’ settings, will not be affected as a result of the planned changes to the EPG.

So, with new channels launching, popular pay TV channels becoming easier to find, and HD channels becoming more readily available in Sky+HD homes, there’s a lot happening on the EPG in February.

Of course, an easy-to-use and intuitive EPG is only as good as the content on the platform, and we believe that these developments, combined with top quality content from Sky and third party channels and innovative new services like Sky Anytime+, will give our customers even more choice, control and flexibility over what they watch on Sky.


https://cadm.sky.com/Global/Sky%20Views/Sky_EPG_tear_off_card.jpg

Edited By: RickT on Feb 01, 2011 11:57
#2
Soooo, they've moved all their channels to convenient slots but left all the terrestial channels where they are.

Thanks SKY, lots of use.

Dave
#3
Was disappointed to find out that the normal BBC etc were not changed grrr!
#4
I take it that your series links will auto change or is the old channel staying there too?

Good though that'll all be together especially the sports.
banned#5
doesn't really affect me, I only ever go straight to HD channels in the EPG anyway.
#6
greg_68
I take it that your series links will auto change or is the old channel staying there too?

Good though that'll all be together especially the sports.


It won't change anything series link will still be tact.
#7
exStudent
Was disappointed to find out that the normal BBC etc were not changed grrr!



That;s because the programmes on BBC, ITV etc are not always the same. Regional differences
#8
exStudent
Was disappointed to find out that the normal BBC etc were not changed grrr!

What's wrong with where they are now? BBC1 at the start of the EPG, seems the right place to me.
#9
nicster08
exStudent
Was disappointed to find out that the normal BBC etc were not changed grrr!



That;s because the programmes on BBC, ITV etc are not always the same. Regional differences


Makes sense. On one occasion they did show the BBC London news on the HD channel but not since, this was a couple of weeks ago or so.

Babbabooey
exStudent
Was disappointed to find out that the normal BBC etc were not changed grrr!


What's wrong with where they are now? BBC1 at the start of the EPG, seems the right place to me.


Nothing wrong, I mean if they replaced most the SD channels with their HD counterpart, would of been nice to do the terrestrial channels as well, so BBC1 HD on 101 and not 143, etc.

Edited By: exStudent on Feb 01, 2011 12:37
#10
Can you turn this feature off? I naturally type in the HD channels (455 for SSN etc), and have got them all on my favourites...
#11
I'm pleased they've sorted it out - it was a bit of a mess.
Although it still irritates me that it is only by going on the HD tab on the EPG that I find out half the programmes on the HD channels are not in HD.
#12
as a SD viewer its good to know my epg numbers wont be changing :)
banned#13
Babbabooey
exStudent
Was disappointed to find out that the normal BBC etc were not changed grrr!


What's wrong with where they are now? BBC1 at the start of the EPG, seems the right place to me.


BBC1 HD is on 143. It's not part of the swap system which is what people are moaning about. It's probably to do with the lack of local programmes on BBC1 HD
#14
I've had sky for years and years, and I couldn't match up more than about 3 channels and their numbers, I just use the guide, so I can't say the changes bother me at all.

Still waiting on the SKY iPhone app to update with the new channel though so I can set some recordings for tonight.

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