Had a non-fault car accident last night; car is a write-off. Advice?
I was stopped at a mini-roundabout last night and a Tesco delivery van drove straight into the back of me knocking me into the van in front.
No real injuries at the time, just a sore neck and headache, which have both continued since.
All details swapped, spoke to Tesco insurance on the phone and my own insurer. Tesco drive gave me a third party document saying that Tesco offer to do all the work for me at no extra cost to me ( I haven't accepted this).
My insurance arranged recovery of my vehicle and have deemed it a write-off to be sorted out today.
Anyone else had this before? Also any advice on tricks the insurers may try to play?