Well basically I sold an item to a buyer. The buyer got the item, was happy with delivery time, the item it self and overall serivice.
The buyer than left me feedback and said this
"Very quick delivery. Item as described. Would def use again"
But then left me a negative sign.
I told the buyer about this and he goes it is a mistake.
Now what do I do aswell the buyer in order to turn that negative into a positive, because the buyer made a mistake.
My percentage has dropped which has pretty much **** me off. But on the other hand it was an honest mistake. So it all good long as I can get it to a positive.
I need to maintain my positive feedback. Please help.
Rep will be left for good help. Thanks in advance.