Ok, story time. I bought a Samsung N130 netbook from Thebigdiscountstore recently, advertised as "New, In Box", and it appeared with B-GRADE stickers all over it. Duly returned.
Today I got another replacement (which was supposed to be exactly the same) and it was the NC10 (older model, with the exact same specs), but the box had already been opened (stickers ripped off and seal opened). Yet when I emailed to complain they said that it is "New" and they open EVERYTHING to check that all is well. Now, I've never known ANY company that has felt the need to open "New" stock. Is this a technicality they can get away with, or should they be more honest with their descriptions?