Is a warranty invalid if bought secondhand? - HotUKDeals
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Is a warranty invalid if bought secondhand?

Wooderson Avatar
5y, 8m agoPosted 5 years, 8 months ago
Hello, I recently bought an electrical item from ebay in unused condition.After an hour or so of usage the item proceeded to stop working altogether and now shows no sign of life.The item comes with a 3 year manufacturer warranty but i'm wondering if this will be invalid as I bought the item used?

Any help appreciated
Wooderson Avatar
5y, 8m agoPosted 5 years, 8 months ago
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#1
You can return it to the ebay seller for a refund.

Edited By: ChipSticks on Apr 02, 2011 14:08
#2
The manufacturer has guaranteed that it will work for 3 years, provided it's used correctly. So, providing it's not been abused/misused, then no, the warranty is not invalid.
#3
Cheers, the thing is I bought it 4 months ago and only gave it a quick test when it arrived only after undergoing rigorous usage did if fail.
I contacted the manufacturer who were happy to issue a replacement but they wanted proof of purchase, I contacted the seller but they no longer had the original receipt.I didn't want to disclose to the manufacturer that I purchased off ebay incase that invalidated the warranty.
#4
Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost
1 Like #5
Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost
#6
DEALWARRIOR
Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost

1. thats illegal
2.the manuf has no liability under SOGA
3.The general interpretation of SOGA does allow for proof of purchase.
#7
Hi Naddogb, could you expand on No.3?

I have POP in the form of a Paypal invoice but can't find a detailed version of the warranty that covers transfer of ownership.
#8
maddogb
DEALWARRIOR
Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost

1. thats illegal
2.the manuf has no liability under SOGA
3.The general interpretation of SOGA does allow for proof of purchase.

1 I know but what the heck
2 I know but its worth a try with the manufacturer especially as the item carries 3 years
3 Depends on who's interpretation

8)
suspended#9
paypal payment is not POP, as this only confirms when you purchased this from another person and not when the item was purchased from the stores (which is when the manufacturers guarantee would start).
#10
simple,yes
banned#11
DEALWARRIOR
Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost

Ignore all the above - its nonsense!
#12
Great so a company can make an unreliable product and not be liable just because I don't have a receipt? What a world we live in.
#13
Legally your contract is with the supplier of the goods, while i've been pooood I would still say its worth writing to whoever made it its only going to cost the price of a stamp
8)
banned#14
Wooderson
Great so a company can make an unreliable product and not be liable just because I don't have a receipt? What a world we live in.

so you expect companies to provide open ended warranties and trust consumers give the correct purchase date?

Get real!
#15
Well I know for a fact the products only been on sale for under a year, so i'm guessing the manufacturer does too.Subtract that from a 3 year warranty and that leaves 2 plus some change, the companies being dishonest.
banned#16
Wooderson
Well I know for a fact the products only been on sale for under a year, so i'm guessing the manufacturer does too.Subtract that from a 3 year warranty and that leaves 2 plus some change, the companies being dishonest.


you didn't buy from them so unless the person you bought from had authority to transfer the guarantee to you then legally you can't do anything.
Was it a business you bought from? If so you need to go back to them and get them to sort it, if not try asking if they still have the reciept
#17
The person might have bought the item from an auction and if that's the case then it might have had a sticker on it saying sold as scrap. There's loads of sellers on fleabay selling electronics that were bought in auctions.

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