Checked my bank account this morning and noticed a card transaction for £30 came out today to outnow dvd rental. This place is a joke-i had a free trail with them sent all disks back and cancelled. Anyways they emailed saying one disk was missing (it wasnt it was sent in same envelope as another disk they confirmed they had) anyways few phone calls later they told a me a complete lie imho that they had received them back but the enveleope was opened and one disk missing - yeah right! Anyways I was promised not to worry they would cancel my account ect ect even recieved the email confirming my account was closed on 15th October yet today they felt they had to take £30 off me Im livid to say the least!! that £30 was to cover to DD coming out tomorrow so now I have to go to all the hastle off putting money (that I havent really got spare) into my account to cover the DDs. AAAAARRRRRGGGGHHHHHHH!!!!!