Had a phone call from my provider saying that I owed £150 elecricity because a black market key had been used to put 3x £50 credit on my electricity box. I told them I had never purchased credit from meter readers or engineers for cash! I allways put £20-£30 on my key every 2 weeks or so! I had a engineer change my meter a few weeks back because I was informed it was faulty and reqiured a new one! The provider member then said that they were 100% sure someone in my household had obtained a black market key as the meter would reset back to zero after the money had been put on! They also said I hadn't put any credit on my key since jan. I talked to my wife to clarify we had only had 1 visit to fix the meter then contacted Swalec to confirm 110% we had'nt purchased back hander electric!
I then spoke again to the provider who then apologised because a fauly meter caused the problem, the information hadn't been given to the provider investigating team! I then gave them hell over the phone for acusing me/wife of theft and saying basicly they were 100% sure we had been dishonest!