acer vista upgrade still not workin!!!:-( - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

acer vista upgrade still not workin!!!:-(

£0.00 @ Acer
hi on jan 6th bought a 5102wlmi from comet. On jan 28th put in order for upgrade from media center to vista home premium. Got a confirmation but a week later i still hadnt sent my proof of purchase o… Read More
spikeyjac Avatar
1d, 5m agoPosted 1 decade, 5 months ago
hi on jan 6th bought a 5102wlmi from comet.
On jan 28th put in order for upgrade from media center to vista home premium. Got a confirmation but a week later i still hadnt sent my proof of purchase off. Took a photo and sent them it in an email. Then on 11th feb tried to view my existing order and got:
''The provided order number or Certificate of Authentication number is no longer available in our system. Please click here to contact customer service."
so i emailed customer service.
Then on jan 12th got a email back replying to my email with the proof of purchase photo saying:
"Dear Customer,

Thank you for your interest in the upgrade redemption program.

Your order is currently in the validation process. You will be notified
within the next five business days of its validation status and any
other requirements needed to finalize your order. Thank you for your
cooperation in this matter.

Sincerely,

The Upgrade Redemption Program"



now i dont have a clue whats going on and was hoping someone on here could give me some advice or something along those lines?
thanks
jack

p.s sorry for the long read
Tags:
Other Links From Acer:
spikeyjac Avatar
1d, 5m agoPosted 1 decade, 5 months ago
Options

All Comments

(2) Jump to unreadPost a comment
Comments/page:
#1
Sounds to me that they are dealing with it and it is in the validation process..I'd give it a week and then chase it up by email.
#2
Don't get yourself worked over this; the way it's being handled is a joke for everyone. I know people who have been waiting 3+ weeks just for confirmations :x

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!