I bought a DVD box set from an online shop and they sent out the wrong one. They told me that the one I ordered wasnt in stock and that I should return for a refund. I persisted and they said they now had the correct item and to return for a replacement.
I have now returned and they have went back to its not in stock. I was wondering if I had any recourse to claim the diffrence from them (About £25 dearer from the next cheapest retailer) under the sale of goods act as a breach of contract.
All my communications with them (emails with cust. service, order confirmation, despatch email and even the invoice) state the item I ordered and not what I received.
Any advice would be great.