Need some advise from someone who works with BT or had something similar done.
Ok so building extension on the side of the house, getting to putting the kit on the top half now realised neighbours phone line is in the way.
after phoning openreach they said we have to pay to get it moved? which I think it seems unfair as its because it is in our boundary, well tbh I just dont want the expensive BT bill. can we argue it, and actually have a chance?
woman on the phone said that its in the airspace and because it was there before the extension then its not their responsibility to pay for it
We can finish building and leave it there but after a few windy days rubbing on the building it will snap, would obviously like to avoid this happening.
thanks rep added for help