I wanted to ask for people experiences/problems with o2 Broadband.
I had Virgin Media for years and never had any problems with them (apart from the price)…. So I decided to change my broadband to o2 as my contract with virgin had ended because I was able to get 20mb broadband for £10 with having an iPhone with them. So I have now had it installed for over a month now and having problems that are making me pull my hair out! Lol
Here is my problem:
The connection has a mind of it own with dropouts and disconnection. My phone has had a constant static noise on it and almost make it impossible hear the other person on the other end of the phone and I have now also noticed that if I pick up the phone the internet also disconnects.
I have called o2 and they just keep fobbing be off I have been promised twice that I will get a callback (One last week and one on Monday) and I am still waiting.
With the noise on the line I was told to call BT for them to sort it out but as everyone knows if they find no fault with there equipment they will charge me £120 which worries me.
Has anyone got any advice or had a similar problem and sorted it out (Light and the end of the tunnel)?