Advice : My food shopping from asda has not come! - HotUKDeals
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Advice : My food shopping from asda has not come!

1611mariea Avatar
6y, 4m agoPosted 6 years, 4 months ago
I done my first online shop at asda on monday and booked the slot for delivery today 10-12 i paid 3-50 aswell.
If I complain do you think I could get the delivery money back or??
Thanks
Other Links From Asda:
1611mariea Avatar
6y, 4m agoPosted 6 years, 4 months ago
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(25) Jump to unreadLocked
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#1
Won't hurt...
1 Like #2
Are you sure you booked the right slot, checked out properly, put in the right address? If youdid all this, and they've not contacted you, then yeah, ring them and find out what's occurred. You MAY get your money back... They missed mine once, and they refunded the delivery, but it was free delivery anyway... I think I made a fiver.
banned#3
of course! They're not gonna charge you a delivery fee when they didnt deliver anything lol
#4
I'd try it! you have booked that time as it's when you'll be at home - and you pay for that convenience
#5
File a Lawsuit and claim 1000s back...
#6
Ive just looked on my account and its saying delivered but its not! help...
#7
lmao - someone's taken your shopping....
#8
I've tried Asda twice now for Home Delivery....NEVER AGAIN!!!
[mod]#9
ring them up . had same problem got £25 voucher and del charge back and re-delivered
#10
phone 999
#11
tinkerbell28
Are you deliberately being stupid? Seriously? Ring them wtf do you expect people here to do? Tell you where your shopping is, come on!
Ha, lol !
#12
tinkerbell28
Are you deliberately being stupid? Seriously? Ring them wtf do you expect people here to do? Tell you where your shopping is, come on!


Hey Tinks, noticed you're getting quite snappy these days - everything OK at home?;)

Made me laugh anyway...
#13
If my shopping hasnt arrived at all.... I would expect the entire order & delivery to be refunded!
#14
Just a thought OP - are you sure you haven't already unpacked your shopping?

Please check and report back, we're all desperate to know!
#15
lol at this thread.

asda are awful in my area for delivering, worst one was 4 hours late and then i found there was a bag of fridge stuff missing. took about 2 weeks to get refunded and was not even given any kind of credit for an apology :x
#16
They dont know your a member of hukd do they ? , lol may be there revenge for all of us who got £75 off there shopping a few weeks back !! and even though they werent happy we all still got it delivered !
#17
Just finished a rather nice feed. Someone home delivered a rather nice selection of goodies. Not sure who. Bit unexpected. LOL
#18
I wanted advice before i called. Got free del & voucher better than nothink... #Thanks all for your helpful and funny comments!
#19
moob
tinkerbell28
Are you deliberately being stupid? Seriously? Ring them wtf do you expect people here to do? Tell you where your shopping is, come on!
Hey Tinks, noticed you're getting quite snappy these days - everything OK at home?;)Made me laugh anyway...

Yeah everything is fine, still married, still getting a good seeing to regularly HOWEVER I am heavily with child, bah hormones/heat you know how it is! I have become more blunt than normal it's my hubby I feel sorry for ;)
#20
tinks ur reply made me laugh.......u r obvioulsy feeling the pregnancy hormones today!!
#21
Hi hope u can help as asda aren't I orderd my shopping Thursday rang twice Friday looking for it no reply as promised ! Saturday rang again no reply no sorry nothing still and it's Tuesday four fays later no shopping spent £18 on a pass intended for future shopping but am out off and no trust for future shopping I've emailed 3 times not 1 person sticks to the promise of ringing bak can u help !?!
banned 2 Likes #22
sharon172
Hi hope u can help as asda aren't I orderd my shopping Thursday rang twice Friday looking for it no reply as promised ! Saturday rang again no reply no sorry nothing still and it's Tuesday four fays later no shopping spent £18 on a pass intended for future shopping but am out off and no trust for future shopping I've emailed 3 times not 1 person sticks to the promise of ringing bak can u help !?!

I'll get onto it straight away.
#23
sharon172
Hi hope u can help as asda aren't I orderd my shopping Thursday rang twice Friday looking for it no reply as promised ! Saturday rang again no reply no sorry nothing still and it's Tuesday four fays later no shopping spent £18 on a pass intended for future shopping but am out off and no trust for future shopping I've emailed 3 times not 1 person sticks to the promise of ringing bak can u help !?!

Ring them again, ask them to escalate your complaint to a manager, refuse to get off the phone until you speak to a manager. Ak for all your money back including the pass.
1 Like #24
toshapetriji
sharon172
Hi hope u can help as asda aren't I orderd my shopping Thursday rang twice Friday looking for it no reply as promised ! Saturday rang again no reply no sorry nothing still and it's Tuesday four fays later no shopping spent £18 on a pass intended for future shopping but am out off and no trust for future shopping I've emailed 3 times not 1 person sticks to the promise of ringing bak can u help !?!

I'll get onto it straight away.

No need, ive sorted it. Your order will arrive in the next 20 minutes sharon. Apologies for the delay.
banned#25
miikeyblue
toshapetriji
sharon172
Hi hope u can help as asda aren't I orderd my shopping Thursday rang twice Friday looking for it no reply as promised ! Saturday rang again no reply no sorry nothing still and it's Tuesday four fays later no shopping spent £18 on a pass intended for future shopping but am out off and no trust for future shopping I've emailed 3 times not 1 person sticks to the promise of ringing bak can u help !?!

I'll get onto it straight away.

No need, ive sorted it. Your order will arrive in the next 20 minutes sharon. Apologies for the delay.

Sorry boss the van got another puncture, i'll likely be another hour.

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