Advice Needed as bought an item but have not received it - HotUKDeals
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Advice Needed as bought an item but have not received it

pingusbrother Avatar
7y, 2m agoPosted 7 years, 2 months ago
Hi everyone,

I purchased an item on 05/10/09 and I waited and waited for it to arrive due to Royal Mail postal problems. The seller assurred me the item had been sent out. After waiting til 16th October the seller said they will issue me a refund and they will make a claim to Royal Mail. Since 23/10/09 the seller has not logged back in and I'm still awaiting my refund.

Any advice on what I should do?

Thanks
pingusbrother Avatar
7y, 2m agoPosted 7 years, 2 months ago
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(22) Jump to unreadPost a comment
Comments/page:
#1
if it was from here im sure you followed the guidelines and got there phone number so call them :roll:
#2
Give them a call?
#3
How did you pay ?
#4
onlyme23
if it was from here im sure you followed the guidelines and got there phone number so call them :roll:


greg_68
Give them a call?


They are not answering the number provided as it just goes to voicemail. I have bought something off the seller before and it arrived. They said the refund will be issued the weekend of 24/25th October. The Seller last logged in here on 23/10/09 which seems convenient. I paid via bank transfer but the seller has got good feedback on here which makes me wonder why they have not refunded my payment
#5
deb8z
How did you pay ?


Bank transfer as they have good feedback and are a regular user.
#6
Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.
http://www.hotukdeals.com/item/495371/forsale-fifa-10-ps3-24-delivered?p=6585770#post6585770
#7
deb8z
Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.
http://www.hotukdeals.com/item/495371/forsale-fifa-10-ps3-24-delivered?p=6585770#post6585770


I'm not too sure as i have not seen that post before.
#8
pingusbrother
They are not answering the number provided as it just goes to voicemail. I have bought something off the seller before and it arrived. They said the refund will be issued the weekend of 24/25th October. The Seller last logged in here on 23/10/09 which seems convenient. I paid via bank transfer but the seller has got good feedback on here which makes me wonder why they have not refunded my payment


with BT it makes it difficult to be able to do anything other than hope they were telling the truth, if you have their details theres always the lines of police and/or small claims court but takes time and isnt guarateed to get you anywhere.

Might be worth popping admin a email so they can contact seller on your behalf and be aware of it
#9
the seller might have died, show some respect and send his family some more money
#10
I saw a similar thread and the OP had said they were moving house,but i can't remember if its's the same seller.
#11
onlyme23
with BT it makes it difficult to be able to do anything other than hope they were telling the truth, if you have their details theres always the lines of police and/or small claims court but takes time and isnt guarateed to get you anywhere.

Might be worth popping admin a email so they can contact seller on your behalf and be aware of it

If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods aware

hassony
the seller might have died, show some respect and send his family some more money

Could well of done it's been that long!!

deb8z
I saw a similar thread and the OP had said they were moving house,but i can't remember if its's the same seller.

Am I allowed to state the sellers user name so that we can establish if it' the same person?
banned#12
pingusbrother;6846071
If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods aware


Could well of done it's been that long!!


Am I allowed to state the sellers user name so that we can establish if it' the same person?

what is it with people bothering the police? They'll just laugh at you.
#13
csiman
what is it with people bothering the police? They'll just laugh at you.


Don't think they will as about a year ago I had some money stolen off me on here. Went to my local station and a few months ago received a cheque for the full amount. They had arressted the other person. :)
#14
pingusbrother
If I still have nothing I'll pop to the police station as I'm not far!! Reported the post to keep the mods aware


Could well of done it's been that long!!


Am I allowed to state the sellers user name so that we can establish if it' the same person?


Isn't the seller the one i linked to in post 7 ?
banned#15
pingusbrother;6846369
Don't think they will as about a year ago I had some money stolen off me on here. Went to my local station and a few months ago received a cheque for the full amount. They had arressted the other person. :)

I find that impossible to believe.
#16
deb8z
Isn't the seller the one i linked to in post 7 ?

Yes thats the link. Has anyone don e business with this person have any more contact details?

csiman
I find that impossible to believe.
t
The chap was called zonamister on here and i have the letter at home with his name and details on it. :thumbsup:
banned#17
you should update the thread in question, report to a mod as they can email them, they havent been on for a while, maybes on hols
#18
sassie
you should update the thread in question, report to a mod as they can email them, they havent been on for a while, maybes on hols


Never mentioned anything about a holiday and when I spoke to them on Friday they said the refund will be in my account over the weekend. Nearly a month on and nothing!! Sounds fishy to me!! :x
#19
deb8z
Haven't some people queried this user recently,sure i saw something about another sale,apologies if i'm mistaken.
http://www.hotukdeals.com/item/495371/forsale-fifa-10-ps3-24-delivered?p=6585770#post6585770


pingusbrother
I'm not too sure as i have not seen that post before.


is it just me?? :?
#20
Charlie Scene
is it just me?? :?


Yeah sorry that is the right post!! For some reason i clicked on a different link :)
suspended#21
hope you get a refund xx

two items from here i bought havent turned up nearly a month later...
#22
Tinkytayls
hope you get a refund xx

two items from here i bought havent turned up nearly a month later...


Thank you!! I hope your items turn up in the end!! I think I can kiss goodbye to my £24 :oops:

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