My mum recently moved into rented accommodation following seperation from my dad. She has woke up today with no running water, no hot, no cold, toilet wont even flush, zilch! Her heating is working, so shes assuming that the pipes can't be froze because if they were then surely the heating wouldnt work?
Shes waited until 9am to ring the estate agent who she has rented the house from, and explained the situation, and they have said "there is nothing we can do" "wait for a few hours and see if it comes back on" surely they should be getting someone out to look at it or fix it? It isnt my mums property! So she shouldnt have to get someone out and pay them to look and possibly fix the problem?
She is soo upset it is unbelievable, she wishes she never moved into the property, long story! And now this just tops it off!
Where does she stand, and what can she do? xxxx