I recently sent a package containing an mp3 player,a handful of discs and 2 xmas cards.The package never arrived after 7 days.Then my Brother in law (the recipient gets a card through his door from royal mail asking for payment for unstamped post.He goes to the local sorting office (Ilford) and it inly turns out to be the xmas cards that were posted INSIDE my parcel.Some barsteward has nicked the presents and then put the unstamped enevelopes back in the post.So to add insult to injury they were asking him for about £2.50 to get these xmas cards (2 days after xmas).So he told them to keep them.
The question is how do i stand,regarding compensation etc. I got a receipt for proof of posting,but didn't do recorded delivery or pay any insurance.etc.
It appears to be a clear case of theft by someone working for royal mail,but how can i prove that i didn't send the cards in unstamped envelopes and that the package never arrived.Any help much appreciated.:santa: