I posted an item via recorded delivery to a buyer to the Paypal address the payment was received. I entered the Royal Mail tracking info on the Paypal payment as usual.
The buyer has e-mailed me saying me he's still waiting for the item. I checked the status of the item via Royal Mail track and trace online and someone who's a completely different nationality from the buyer has signed for it.
Am I covered as a seller if the buyer files a dispute as this is a potential scam waiting to happen?