I have a faulty camera that is 6 months old, but only used 3 times as it was an Xmas gift to my wife.
The camera was used for the first time this week, and it works fine apart from the fact that it won't show you the pictures that you have taken - that button appears not to work :(
Called Play.com, who say they only take faulty items back within 28 days - fair enough, but my contract is wit them surely and aren't they obliged to sort it out for me - taking it back and liasing with Fuji to sort out repair or replacement?
What exactly are my rights, as Play.com don't seem to have a clue, and I believe that by refusing to deal with me they are breaking the Sales of Goods Act
Am I right or wrong?
Any advice on how to deal with them would be greatly appreciated :)