ok to cut a long story short i brought a acer laptop from shopacer.com back in october last year. For the past 4 months it has been back and forth from the warranty 5 times (they keep sending it back repaired when it isnt) it has had every single component replaced some several times, i reuqested a replacement they are refusing sayin as long as they can repair it they will, even tho it has once been declared unrepairable by a senior engineer and then at the last minute manageent refused the replacement and decided it was fixed .. when of course it wasnt!
i spoke to consumer direct who advised to claim under the sales of good act as it isnt of reasonable quality which i did so by writing to the company, i receieved a reply from them stated that they cant help as they have gone into administration... just my luck!
now tho the website states that it is under new management and will be opening shortly, would the new management be responsible therefore for previous purchases? and am i able to claim with them.
Before this turns into a discussion about how bad acer are im well aware of it now and totally advise anyone getting one! the laptop is bad quality and the support are absolutly terrible!
thanks for your help!!