Hi i Need Some Advice About My dellivery I had today from My catalogue which i signed for on delivery which was surpose to be a mobile phone, after the delivert guy left i opend the package and all that was inside was a memory card which i did not ordered and the advice note also, which was for mobile phone priced at £123 the package was sealed , i phoned the catalogue right away and she said wait till 6.30pm tonight to see if it comes, but it never did so i emailed and phoned them again from a friends phone which lasted 45 minutes and out of those 45 mins i was on hold twice for a total of 40 mins, then got cut off, i could not call back as its not my phone and had already use 45 mins of my friends phone to a prem phone munber, and they never phoned me back. basicly she said i must of recived the phone to have signed for it but i did not know what was inside untill i opened it and by that time the delivery guy had gone,
so what im asking is how can i prove that i did not recive the phone??? and surely they must have away off checking there stock of phones, check imei numbers etc??
some sort of trcking of items??
worst of all its a birthday gift which is on saturday?
were do i stand in all of this??