If I have a faulty product, and am unaware of who the retailer was who sold the item, where do I stand with the manufacturer and a faulty product.
Do they have an obligation to help?
I was given a clock (decent one, about £50's worth), and the power adapter has stopped working on it.
I don't know who the retailer was, as it was a gift.
Should the manufacturer replace the faulty part?
Quotes from relevant laws would be helpful.
Thanks for any input.