I am so confused right now :( Please read and advice me as to what to do and where I stand.
I bought my brother a curb gold bracelet from a jewellers in Barking last Friday. As far as I knew it weighed 17.7grams (was weighed in front of me) and cost me £170 discounted from £210.
Gave it to my brother on Tuesday for Xmas and he loved it. Unfortunately it was too big width (8.5") wise and I said we can get it shortened no problem by removing links and if the worst comes to the worst I will take it back and get a 7" one as a replacement.
He took it into a repair shop in Croydon today and he was told that the bracelet is NOT REAL GOLD.
Where do I stand consumer right wise? I bought it from one of those station jewellers and not some high street chain which I deeply regret now. Please advice. My brother is dropping off the bracelet tonight and I am off to Barking in the morning to sort it out.
I don't want a confrontation but I don't want to be fobbed off either :(