Sorry about the vague title, but was just wondering what you would do in my position?
I ordered a TV and the packaging arrived in a wet and battered condition. The company agreed to send a replacement and to collect the first one, they would arrange courier collection. The replacement one arrived and I am delighted with it, however they still haven't collected the first one 2 weeks later, despite giving me the return code and address etc to put on it.
I know this isn't classed as unsolicited goods, but I was just wondering where I would stand really with it. Will I be able to keep it if a certain amount of time has elapsed? Would you contact the company and let them know that they have forgotten to collect it if it were you or just hope that they forget for a very long time? (They are an extremely large company by the way, not a small family business or anything like that)
Any thoughts/advice on this much appreciated
[Apologies if this has been posted in the wrong section, should be in the Nonsense topic/Misc forum]