advice wanted out of date product from sainsburys
I recently purchased few boxes of regain for women products
when i was buying the product the expiry dates seemed out of date so i asked the shop assistand if it was expired. he himself wasnt sure so he took the product away to ask his managers.
he came back and said the product was in date and was written in an american way etc.
I emailed regain for women and surprisingly the dates were 2 years out of date.
I rang sainsburys on friday and spoke with the deputy store manager and they said to me bring the stuff back and we will refund you back.
Ive not even got call back from the store manager who actually said it was ok to use and the dates were fine.
is there anything more i can do??
Top Comments (2)
I've got some advice for you. GET A JOB!
She was basically just being snubbed by Sainsbury's. They were barely fulfilling the least of their obligations, so for the woman, she'd have to jump through hoops and pay her own transport and lose her own personal time and etc, for nothing but to get back to square one with the product. She contemplated taking them to Small Claims to seek recompense for her travel and personal time, but then her brother, who's a solicitor, came up with a far better plan.
The plan was to shoot one's self in the foot. Quite literally. I mean, not literally in the sense of pulling a gun and capping one's self, but in the sense that the ideal solution would be to somehow damage herself with the defective product that she'd bought. So, she and her brother set about googling the product, to find what its effects would be if it was used after it had past its use-by date. Google proved fruitless, so the brother's wife, posing as a chemistry student, emailed the company to enquire. They replied to her that the product would do no harm, but would leave the hair inconsistently treated. Bingo.
So, the brother duly went to the Sainsbury's the woman bought her product from, and found one container at the back of the shelf with a batch number and use-by that matched the stuff his sister had bought. This, the woman returned to the store the very next day, to a customer services desk which duly replaced the product with one from the shelf. She was deliberate not to look at the date of the container in-store. She knew there were cameras present, and these would form part of the plan.
Just to clarify the situation at this point; the woman bought out of date product, and then reported it. Sainsbury's had on record that she had bought out-of-date product. Her brother, with a different surname (thereby making him unconnectable) bought another out-of-date product. His wife emailed under a pseudonym, again, unconnectable. Woman returned the out-of-date product, and was given an in-date product in return. This was all on record, on camera, thanks to in-store CCTV. The paper trail was gold.
The woman then used the product, to the predictably disasterous consequences. The company had actually understated the effect by some margin. Her hair was ruined. Dry, brittle, very inconsistent in colour, and, worst of all, sprinkled with spots of orange. Nothing that couldn't be hidden under a hat, fixed with a couple of applications of dye, and some rounds of an intensive conditioner, mind you. But that's besides the point. Woman, bad hair, hysterical. Emotional distress! Boom, a compensation headshot, if ever there was one. Photos were taken, a local hairdresser was consulted for a statement as 'expert witness', and it was all swiftly emailed to a local no win, no fee lawyer. He took up the case, and put it to Sainsbury's that they could take it to court, where they'd ensure press had a field day (particularly as, through a magnificent stroke of luck, orange is the adopted trademark colour of Sainsbury's, which would make for perfect tabloid fodder), or they could settle out of court for a comfortable figure of £100,000, and no-one would ever speak of it ever again.
Sainsbury's thought about it for a week. And then, a letter arrived at the lawyer's office, by Special Delivery. It contained a cheque, for £100,000.
The first thing the woman spent the money on was intensive conditioner. The second thing was a double-application of chocolate-brown dye, professionally applied by a salon in London by an extremely flamboyant homosexual man. The third thing was a holiday to Spain for all involved (apart from the lawyer, natch), and the fourth was a magical flying pig, whose best friend was a unicorn.
[Insert troll face icon here]
All Comments (34)
Jump to unread Post a CommentI've got some advice for you. GET A JOB!
http://www.sainsburys.co.uk/sol/contact_us/contact_us.jsp
They've been great on the couple of occasions I've had a problem.
Edited By: MBeeching on Jul 30, 2012 17:20
I've got some advice for you. GET A JOB!
IVE GOT A JOB THX AND IVE NEVER CLAIMED JOBSEEKERS ALSO THX
and i think you should keep your nose out if you cant be of any help!
am just curious what can be done as an eldery women could have had her hands on this product and caused harm.
am only asking for peoples opnion on here as i feel the store manager is not doing his job propley as his advice was its not out of date and his not had a decency to call me to explain.
http://www.sainsburys.co.uk/sol/contact_us/contact_us.jsp
They've been great on the couple of occasions I've had a problem.
thx will give them a try
Was it a "Best before" date... not an "Expiry Date"?
How can an "american way" be two years different from the UK format?
Was the date just a "month/year", for example, 05/10 (May 2010), & the staff thought this was 5 October (2012)?
Edited By: fanpages on Jul 30, 2012 17:39
Just return and get a replacement.
Bloody dollys these days.
Too much American thinking going on these days - its an honest mistake, swap the product or get a refund.
To be fair though, its probably fine to take now anyway.................
IVE GOT A JOB THX AND IVE NEVER CLAIMED JOBSEEKERS ALSO THX
THX?? Do you mean thanks?
I've got some advice for you. GET A JOB!
Lot of assumptions you're making there. True sign of a dribbling simpleton. I often wonder if people like you stagger around the streets all day telling dogs and pigeons to 'GET A JOB' (always in caps, another sign of the cognitively impaired).
Lazy animals, come over ere steelin our jobs n women, not doing any work, having litters of puppies at the taxpayers expense, they're avin a larff...
You giant spackman.
Edited By: spaceinvader on Jul 30, 2012 18:08
I've got some advice for you. GET A JOB!
Lot of assumptions you're making there. True sign of a dribbling simpleton. I often wonder if people like you stagger around the streets all day telling dogs and pigeons to 'GET A JOB' (always in caps, another sign of the cognitively impaired).
Lazy animals, come over ere steelin our jobs n women, not doing any work, having litters of puppies at the taxpayers expense, they're avin a larff...
You giant spackman.
Nigerian with a race card and bent lawyer?
Funnily enough the missus says that as well. I suppose it must be true.
She was basically just being snubbed by Sainsbury's. They were barely fulfilling the least of their obligations, so for the woman, she'd have to jump through hoops and pay her own transport and lose her own personal time and etc, for nothing but to get back to square one with the product. She contemplated taking them to Small Claims to seek recompense for her travel and personal time, but then her brother, who's a solicitor, came up with a far better plan.
The plan was to shoot one's self in the foot. Quite literally. I mean, not literally in the sense of pulling a gun and capping one's self, but in the sense that the ideal solution would be to somehow damage herself with the defective product that she'd bought. So, she and her brother set about googling the product, to find what its effects would be if it was used after it had past its use-by date. Google proved fruitless, so the brother's wife, posing as a chemistry student, emailed the company to enquire. They replied to her that the product would do no harm, but would leave the hair inconsistently treated. Bingo.
So, the brother duly went to the Sainsbury's the woman bought her product from, and found one container at the back of the shelf with a batch number and use-by that matched the stuff his sister had bought. This, the woman returned to the store the very next day, to a customer services desk which duly replaced the product with one from the shelf. She was deliberate not to look at the date of the container in-store. She knew there were cameras present, and these would form part of the plan.
Just to clarify the situation at this point; the woman bought out of date product, and then reported it. Sainsbury's had on record that she had bought out-of-date product. Her brother, with a different surname (thereby making him unconnectable) bought another out-of-date product. His wife emailed under a pseudonym, again, unconnectable. Woman returned the out-of-date product, and was given an in-date product in return. This was all on record, on camera, thanks to in-store CCTV. The paper trail was gold.
The woman then used the product, to the predictably disasterous consequences. The company had actually understated the effect by some margin. Her hair was ruined. Dry, brittle, very inconsistent in colour, and, worst of all, sprinkled with spots of orange. Nothing that couldn't be hidden under a hat, fixed with a couple of applications of dye, and some rounds of an intensive conditioner, mind you. But that's besides the point. Woman, bad hair, hysterical. Emotional distress! Boom, a compensation headshot, if ever there was one. Photos were taken, a local hairdresser was consulted for a statement as 'expert witness', and it was all swiftly emailed to a local no win, no fee lawyer. He took up the case, and put it to Sainsbury's that they could take it to court, where they'd ensure press had a field day (particularly as, through a magnificent stroke of luck, orange is the adopted trademark colour of Sainsbury's, which would make for perfect tabloid fodder), or they could settle out of court for a comfortable figure of £100,000, and no-one would ever speak of it ever again.
Sainsbury's thought about it for a week. And then, a letter arrived at the lawyer's office, by Special Delivery. It contained a cheque, for £100,000.
The first thing the woman spent the money on was intensive conditioner. The second thing was a double-application of chocolate-brown dye, professionally applied by a salon in London by an extremely flamboyant homosexual man. The third thing was a holiday to Spain for all involved (apart from the lawyer, natch), and the fourth was a magical flying pig, whose best friend was a unicorn.
[Insert troll face icon here]
She was basically just being snubbed by Sainsbury's. They were barely fulfilling the least of their obligations, so for the woman, she'd have to jump through hoops and pay her own transport and lose her own personal time and etc, for nothing but to get back to square one with the product. She contemplated taking them to Small Claims to seek recompense for her travel and personal time, but then her brother, who's a solicitor, came up with a far better plan.
The plan was to shoot one's self in the foot. Quite literally. I mean, not literally in the sense of pulling a gun and capping one's self, but in the sense that the ideal solution would be to somehow damage herself with the defective product that she'd bought. So, she and her brother set about googling the product, to find what its effects would be if it was used after it had past its use-by date. Google proved fruitless, so the brother's wife, posing as a chemistry student, emailed the company to enquire. They replied to her that the product would do no harm, but would leave the hair inconsistently treated. Bingo.
So, the brother duly went to the Sainsbury's the woman bought her product from, and found one container at the back of the shelf with a batch number and use-by that matched the stuff his sister had bought. This, the woman returned to the store the very next day, to a customer services desk which duly replaced the product with one from the shelf. She was deliberate not to look at the date of the container in-store. She knew there were cameras present, and these would form part of the plan.
Just to clarify the situation at this point; the woman bought out of date product, and then reported it. Sainsbury's had on record that she had bought out-of-date product. Her brother, with a different surname (thereby making him unconnectable) bought another out-of-date product. His wife emailed under a pseudonym, again, unconnectable. Woman returned the out-of-date product, and was given an in-date product in return. This was all on record, on camera, thanks to in-store CCTV. The paper trail was gold.
The woman then used the product, to the predictably disasterous consequences. The company had actually understated the effect by some margin. Her hair was ruined. Dry, brittle, very inconsistent in colour, and, worst of all, sprinkled with spots of orange. Nothing that couldn't be hidden under a hat, fixed with a couple of applications of dye, and some rounds of an intensive conditioner, mind you. But that's besides the point. Woman, bad hair, hysterical. Emotional distress! Boom, a compensation headshot, if ever there was one. Photos were taken, a local hairdresser was consulted for a statement as 'expert witness', and it was all swiftly emailed to a local no win, no fee lawyer. He took up the case, and put it to Sainsbury's that they could take it to court, where they'd ensure press had a field day (particularly as, through a magnificent stroke of luck, orange is the adopted trademark colour of Sainsbury's, which would make for perfect tabloid fodder), or they could settle out of court for a comfortable figure of £100,000, and no-one would ever speak of it ever again.
Sainsbury's thought about it for a week. And then, a letter arrived at the lawyer's office, by Special Delivery. It contained a cheque, for £100,000.
The first thing the woman spent the money on was intensive conditioner. The second thing was a double-application of chocolate-brown dye, professionally applied by a salon in London by an extremely flamboyant homosexual man. The third thing was a holiday to Spain for all involved (apart from the lawyer, natch), and the fourth was a magical flying pig, whose best friend was a unicorn.
[Insert troll face icon here]
This is turning into the best thread ever.
I'll be able to feed the 5000 at this rate X)