I ordered some wardorbe doors 3 months ago from AC Bedrooms (www.acebedrooms.co.uk). After missing two delivery dates and very strange excuses they offered me a refund which sounded strange as well. The refund never turned up despite them claiming they sent a cheque. I am now going to take them to the small claims court which is a pain in itself but i was wondering if anyone has experience in doing something similar? I have only taken Llyods to court because of my bank charges and think it would be slightly different. Thanks for your advice in advance!!