Basically the other half has apparently gone over his contract by ***£76***, even though he has never in 2 years! All of a sudden we switched networks and contracts (but same minutes) and we get charged a stupid bill!!
We checked the bill and no weird numbers but the weird thing is his outgoing call duration goes against what they are saying! It has not been reset otherwise he would have made 20 hours of phone calls in 4 days!! This is the 2nd bill for this contract, oh and they also said that the whole £76 is in a week!!
What can we do to prove it?
Has anyone else had a problem like this, if so did you sort it?
Any advice is welcomed and greatly appriciated!