All Cdiscount Credit Promotions - You will not qualify if you pay by Credit Vouchers - HotUKDeals
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All Cdiscount Credit Promotions - You will not qualify if you pay by Credit Vouchers

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I happened to have bought a few items during their 40% credit back if England wins at a cricket game promotion. Since England won, I expected 40% credit from the items I purchased but I just found ou… Read More
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7y, 9m agoPosted 7 years, 9 months ago
I happened to have bought a few items during their 40% credit back if England wins at a cricket game promotion. Since England won, I expected 40% credit from the items I purchased but I just found out that I am illegible for the 40% credit because I used a credit voucher to purchase the item.

I never knew they started this new rule because they have always allowed people to pay by credit vouchers to qualify for credit promotions? Or at least they should warn people that they will not qualify for any credit back promotions if paying by vouchers.
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7y, 9m agoPosted 7 years, 9 months ago
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#1
The impression I seem to get from various forums online is that they duck out of giving account credit wherever they can make an excuse for it! Have you tried talking to their customer services about it? Does it say anything specific in their terms?
#2
cookiemonster83
The impression I seem to get from various forums online is that they duck out of giving account credit wherever they can make an excuse for it! Have you tried talking to their customer services about it? Does it say anything specific in their terms?


I emailed them and what I posted in the OP is how they responded. There are nothing on the T&C regarding the ineligible use of vouchers for new promotions when I purchased during their promotion.
#3
I bought something from them during the same promotion and used the credit back i had from my previous order against what I bought. I got my 40% credit back, yesterday or the day before, but it was 40% of exactly what was debited from my card, so less the amount that was paid for with the voucher.

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