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Am I missing something here?

tgbyhn10 Avatar
9y, 6m agoPosted 9 years, 6 months ago
I ordered some memory from ebuyer on Monday 21 May on 5 working day delivery but they have said it wont be delivered till 1st June - is this right? I thought it should be the 29th May.


Ebuyer sent me a message stating 'Dear Customer, Your order is now processing through our system and will be delivered by 01/06/2007.'


I sent them a message stating " The order was placed on the 21st May and should be delivered with 5 working days. Not even counting the 21st May it should be delivered by the 29th May. Is this normal when goods are ardered through google checkout or is there some other reason why the goods are going to take 11 days to be delivered? Many thanks"


they said


"Thank you for contacting Ebuyer via Google checkout.

On checking your order I can see that the goods are due 1st June. Our 5 day shipping option works as follows-

Orders placed after 6.00pm on Friday and over the weekend are accepted onto the system on the Monday so a 1 day delivery from then would be Tuesday, a 2 day, Wednesday etc making the 5th working day, the following Monday.

We offer sincere apologies if any confusion or disruption has been caused"


As far as I can tell from the explaination they give, the memory should be delivered on the 29th and not the 1st June or are the 29th 30th and 31st not working days?

Am I going crazy?
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tgbyhn10 Avatar
9y, 6m agoPosted 9 years, 6 months ago
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(10) Jump to unreadPost a comment
Comments/page:
#1
perhaps something to do with the bank holiday?
#2
[SIZE=2]how many days bank holiday are there? is it monday or monday / tuesday? still doesn't explain wednesday and their pants explaination.[/SIZE]
#3
I had the same 'problem' last month. The memory cards do not come from ebuyer direct, they come from another company and I bet you get them before the 1st June.
As to your last question, NO. :-D



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#4
I had problems with ebuyer not delivering on the date they said. I sent the whole order back and got a refund.
#5
[SIZE=2]Just glad I'm not going crazy. Will keep an eye out on Tuesday just in case. Bit annoying that they can't come clean about it though.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]Thanks everyone[/SIZE]
#6
Same thing happened to me recently, 5 days was meant to be the 8th of May but they said it wasn't coming until the 10th...but when I mentioned it they made out like it was fine and dandy lol

I don't know how the heck they work it out.
#7
Its the Sunday and the bank holiday thats throwing things out.
#8
What's sunday got to do with it?
#9
tgbyhn10
What's sunday got to do with it?


Who delivers on a sunday?
#10
Goods were ordered on Monday 21st so 5 working days would be Monday 28th but that's a bank holiday so it should be delivered the next day - Tuesday 29th.

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