When you order items from Amazon and they are split for delivery do they each get their own order/dispatch number or are they both the same?
I ask because my younger brother has ordered something (for me as a christmas gift) and one half has arrived but the other half hasn't. He emailed Amazon and they have told him that someone (parents name) signed for it but it is not here.
I'm wondering if on their system the fact that the order was split is giving them a false positive with both numbers perhaps being the same. As it's for me I can't check his account and he's had to go to work so he can't do it either.