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Amazon Marketplace

manchesterjim Avatar
6y, 9m agoPosted 6 years, 9 months ago
Hi guys and girls, was about to buy something off amazon marketplace but the sellers feedback is very low (2 positive ratings).

Just wondered if i bought and he/she conned me and took off with my cash, do Amazon offer any sort of cover?

rep waiting for help and thanks in advance

Jim
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manchesterjim Avatar
6y, 9m agoPosted 6 years, 9 months ago
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1 Like #1
I wouldnt worry about the low feedback. i have sold something like 20 items and only received two feedback. Generally people dont add feedback as much on amazon
1 Like #2
Yeh there an A-Z guarantee thingy,I try find you link.
#4
cbryanp
I wouldnt worry about the low feedback. i have sold something like 20 items and only received two feedback. Generally people dont add feedback as much on amazon


yeah i understand but im forking out £100 so still a bit wary! thanks

Mum2Connor&Cerys
Yeh there an A-Z guarantee thingy,I try find you link.


ok, thanks alot would appreciate that :)
#5
What is the A-to-z Guarantee?
The A-to-z Guarantee is designed to handle situations where a customer either never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the seller when they have a problem. If the seller fails to resolve the problem, the customer can file an A-to-z claim. When Amazon.co.uk receives the claim, we send the seller an automated email detailing the claim which requests a response with basic information about the order and the fulfilment process. Amazon.co.uk will then determine how the claim will be settled which may include reimbursement of the order to the customer, at the seller's expense.
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#6
Thanks alot peeps, sorry i probs could have found that myself but being lazy!

will leave rep to all now :)

mods you may close

cheers
#7
manchesterjim
yeah i understand but im forking out £100 so still a bit wary! thanks



ok, thanks alot would appreciate that :)


http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3149571

here the link.

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