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amazon price promise?

fitzybhoy Avatar
8y, 8m agoPosted 8 years, 8 months ago
hi all, i'd like a wee bit of help with this.

i purchased a new tele from amazon at 479.99 no more than 2 weeks ago, now the TV is priced at 463.55.

basically, i'd like to know who i contact in regards to claiming money back as 16 quid is not to be sniffed at.


cheers
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fitzybhoy Avatar
8y, 8m agoPosted 8 years, 8 months ago
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#1
As originally posted by ndurve some time ago...

Amazon Price Drop Refund


http://www.amazon.co.uk/gp/help/contact-us/returns-and-refunds.html

:
1. Visit Your Account and look at all invoices from the past thirty days.
2. Click on the item names to pull up the current item description/price and compare to the price that you paid.
3. If you paid more than the current price, copy down the order number and go to the Return and Refunds Contact Form page.
4. Select Refund Inquiry as your subject, and check off the order(s) of interest. If you dont see the order in question listed, enter the order number in the Other field.
5. State in the comments that the price dropped, and that you want to be credited for the difference. It might help to mention the item name as well as old and new price, but Im not sure that this is necessary.
#2
This same think happened to me about 12 months ago and Amazon were true to their word and refunded me £50 so well worth using the price promise.
#3
zezlez
This same think happened to me about 12 months ago and Amazon were true to their word and refunded me £50 so well worth using the price promise.


definitely. £16.44 refund! thats next weeks train pass paid for ;-)
#4
rayman
As originally posted by ndurve some time ago...

Amazon Price Drop Refund


http://www.amazon.co.uk/gp/help/contact-us/returns-and-refunds.html

:
1. Visit Your Account and look at all invoices from the past thirty days.
2. Click on the item names to pull up the current item description/price and compare to the price that you paid.
3. If you paid more than the current price, copy down the order number and go to the Return and Refunds Contact Form page.
4. Select Refund Inquiry as your subject, and check off the order(s) of interest. If you dont see the order in question listed, enter the order number in the Other field.
5. State in the comments that the price dropped, and that you want to be credited for the difference. It might help to mention the item name as well as old and new price, but Im not sure that this is necessary.


cheers rayman, have contacted amazon and they have placed a request for a refund.:w00t:
#5
thanks I've used this today on some Top Trumps cards that have been reduced :thumbsup:

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