dont get me wrong, ive bought bits with theyre code and they mostly turn up and im happy. however im now on hold trying to get through to them because theyve just sent me a note saying i need to pay them a £15 admin fee imediately.
the reason is this, between an order before the last item was dispatched (and charged) i had to cancel my card because of id theft. so i called up with my new card details so they could use that one for the last order. the guy takes the details and i prepay for the item in question. then i get a statement saying i didnt pay for the item because theyre obviously unable to think. and now i have to listen to this increasingly annoying put on hold music for what seems like hours just to tell them there isnt a chance im giving them money for their mistake , stop trying to give me a bad credit rating!
ps still on hold