Bought a TV at end of October last year. It was sat in the box until January while I was waiting for house extension. Was working fine until a few weeeks ago & since has developed what I think is a dead pixel line right down the middle. Ive tried resetting and it seemed to clear it, but after a couple of hours it was back again.
I spoke to Argos Tech Support and they said they would get an engineer to repair it. Im not prepared to accept this & the only choice they then gave me was to take it back to store & speak to the manager. Ive read some stories on here that im within my rights to request a replacement or refund due to it being not up to satisfactory standards.
Im not really a complainer, but obvisouly something like this needs to be complained about. Whats the 'act' that I can produce to the manager @ the shop and any advice on how to bring up the matter.