Another boycott arghhhh - HotUKDeals
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Another boycott arghhhh

deb8z Avatar
6y, 4w agoPosted 6 years, 4 weeks ago
Bought a netbook keyboard from an online company,it arrived bent due to insufficient packaging.

I returned it to them last Saturday.

As of yesterday i still hadn't received the replacement,so i emailed asking for a tracking number.

The reply from them is :

Hello

Tracking id is *******.
As I said in previous email we sent this 1st class recorded on 2-11-10 in a larger rigid box due to your previous complaint.
Under the circumstances I have done all I can. If nothing comes this morning please contact royal mail.

Thanks


Kind Regards
deb8z Avatar
6y, 4w agoPosted 6 years, 4 weeks ago
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(25) Jump to unreadPost a comment
Comments/page:
#1
I can't believe he thinks i should chase it up and he seems to be washing his hands of it,i've not even been re-imbursed the return postage for the returned one.:|
banned 1 Like #2
Cant you ask James to give them a call?
#3
Tell Tim it's not your responsibilty muffin.
#4
guv
Cant you ask James to give them a call?

Ha bloody ha you :p
#5
jellybaby22
surely it should be them chasing royal mail...they sent it

I know,it's not even my netbook arghhh
banned#6
deb8z
jellybaby22
surely it should be them chasing royal mail...they sent it


I know,it's not even my netbook arghhh


Why are you bothering with something that isn't your problem?
#7
surely royal mail only accept a claim by the sender? they paid for it,they have the receipt-dont even think you CAN claim royal mail-it has to be him?
[helper]#8
barky
surely royal mail only accept a claim by the sender? they paid for it,they have the receipt-dont even think you CAN claim royal mail-it has to be him?

Correct!
1 Like #9
What an unhelpful git.

I think Karl should replace him.

Mind you RM are not the fastest at delivering RD items - I've had stuff taking nearly two weeks to deliver 1st class RD (tracked it online). Unbelievable.
#10
Tim needs a training day in customer relations!
#11
op-send him a link to this thread,so he knows he is getting pelters on a forum with a huge membership,and we all think he is a twonk!
#12
DLM
deb8z
jellybaby22
surely it should be them chasing royal mail...they sent it
I know,it's not even my netbook arghhh
Why are you bothering with something that isn't your problem?

Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it :D
#13
If only i'd checked their T&C's when i purchased from them,it's an indicator of their level of surface.

Terms and Conditions

for full details on our terms and conditions please contact us


That's ^^^ all it says lol
1 Like #14
Get Sy to sort it, he will bankrupt them - teach them a lesson :D

Seriously though, I really hate bad customer service, it gets right on my thrips.
If you are that hacked off, send a return e-mail asking for the name of the manager/director and send them a complaint e-mail, get it of your chest.
banned#15
Homophobic. Reported.
banned#16
which company is it?
banned#17
deb8z
Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it :D


Stop being kind and become evil like me :p
#18
mumbojumbo
Should have just kept the original and bent it back into shape. These things are semi-flexible and take a bit of bashing! :p

Why should i have kept it though,it was their fault for getting an incompetent person to pack it oO
#19
DLM
deb8z
Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it :D
Stop being kind and become evil like me :p

I don't think you're evil,i think you like attention,whether it be good or bad :p
banned#20
deb8z
I don't think you're evil,i think you like attention,whether it be good or bad :p


ATTENTION SEEKER = DLM
#21
Reply to that email copying every email address for that company you can find with a complaint! :)
banned#22
DLM
deb8z
Because i'm kind,i ordered the keyboard for someone else so i'll have to sort it :D


Stop being kind and become evil like me :p


Too evil!
#23
jellybaby22
DLM
deb8z
I don't think you're evil,i think you like attention,whether it be good or bad :p
ATTENTION SEEKER = DLM
you'll have to get your attention elsewhere for a while..... ROFL

oO Wasn't she just back??? What happened? (been away making noodles for the kids lol).
banned#24
jellybaby22
evil ?? Since when has evil meant jealous ..disturbed..and very irritating


Stop talking about suspended (for a long time) members!
banned#25
jellybaby22
vibeone
jellybaby22
evil ?? Since when has evil meant jealous ..disturbed..and very irritating


Stop talking about suspended (for a long time) members!


How do you know I ws talking about her...maybe I was talking about you :p


Haha... quite! :P

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