In all the years i've been using ebay i've never had this problem before and now it's happened twice in the same week!
I've had 2 recorded delivery parcels returned to me as they've not been collected by the buyer.
The first came back on Tuesday. I emailed them straight away and again today and have heard nothing. I've also just tried to phone them using the phone number ebay supply for them and it's a dead line.
The 2nd has come back today and i've emailed them straight away. No reply as yet and no answer on their phone.
Does anybody have any idea what on earth i am supposed to do if they do/don't get back in touch? Refund the money not inc. postage (£3 odd on each - items worth between £10 -£15) refund it all, ask them to pay for postage again if they want it?? I have no idea and any help would be most appreciated. I've tried phoning ebay and after 25 mins on hold gave up and have asked elsewhere to no avail.